Community Team Leader Upper North

As MSWA’s Community Team Leader based covering the north region of Perth, you’ll be supervising a team of champion Community Support Workers. 

Your team specialises in providing high quality home care and community services (including personal care, domestic assistance, and social support) to those living with neurological conditions.  Your leadership will be a pivotal part of our success story.

You’ll be responsible for monitoring their performance, conducting regular appraisals, supporting the recruitment of new Community Support Workers, managing team capacity, investigating any health and safety issues, ensuring your team deliver a quality service and dealing with any client related issues.

As you begin your journey with us, you’ll quickly see the huge difference you make to our clients lives and how your team will thrive in the community under your leadership.

So, if can see yourself building a career with a leading purpose-drive organisation like MSWA and can inspire those around you, keep reading.   

How you can make a difference:

• Monitor and evaluate team performance – help MSWA consistently meet quality and delivery standards.
• Listen to your clients - take onboard feedback and investigate any issues to make our service the best it can be.
• Ensure a seamless service - manage team resources and analyse any service gaps.
• Attract people to your team - participate in recruitment activities so your team can continue to grow.
• Promote opportunity - identify individual learning needs and work closely with training specialists.
• Visit our support workers in the field - ensure our Community Support Workers are adhering to best practices.

 A bit about you….

• You understand what it takes to supervise and mentor a large team ideally within disability or similar industry.
• Time management - you can easily manage competing priorities and deadlines.
• Ability to chair staff meetings. 
• Ability to evaluate team performance.
• It’s all about the clients and their families, you’re always searching for new ways to improve service offerings.
• You’re a stickler for detail with excellent administration skills.
• Full ‘C’ class driving license.
• NDIS workers screening check (or willingness to obtain.)

 A little about us:

We exist to make a real and lasting difference to the lives of Western Australians – whatever their needs, whatever their neuro condition. The difference each and every one of our team makes can be felt in thousands of homes across the state. 

Our collective efforts enable us to continue meeting the ever-growing demand for our allied health services, accommodation and Services Centres across the state, as well as our contributions to critical neuro research throughout the world, across the country and importantly right here in Western Australia. 

Let us tell you a little about what you’ll get in return for joining our team:

Well work with you:

Tell us what working arrangements work for you and well find something that works for everyone.

Salary Packaging:

Use some of your salary to pay for everyday expenses before income tax.

Generous leave initiatives:

Time is precious, and our range of leave initiatives help you make the most of every moment including leave loading, parental leave, blood donor leave, and grandparents leave to name a few.

Access to exclusive discounts:

Save more on national and local brands.

Health and Wellbeing Incentives:

Great Employee Assistance Program and generous healthcare provider discounts.

Refer and earn:

Know someone else who can make a difference?  Successfully referring them to us can earn you a bonus.