Community Transport Driver

About the Organisation

St John Ambulance Qld is a world-class health services organisation that makes a difference to the Queensland community through:

• First Aid training,
• First Aid products - AEDs, kit supply and restocking,
• Mental Health and WH&S training,
• Health and Medical Services,
• Community Care and Support Services programs,
• Charitable Services to our community,
• Volunteering opportunities, and
• Ophthalmic Services.

About the Role

This is a great time to be joining St John Ambulance Qld as we continue to build a 'best in class' Community Transport function. Our Drivers (support workers) provide a responsive, customer focused service by driving a fleet vehicles to provide a direct transport service to meet the specific needs of St John Ambulance Qld Community Services consumers.

Due to Program Growth we need to boost our team with additional casual Community Transport Drivers in our North Brisbane region. 

Duties and Responsibilities

• Provide a high standard of customer service
• Provide safe transportation of clients, including securing wheelchairs / scooters and checking seatbelts are secure
• Obey all relevant road and driving laws and safety regulations
• Complete and return documentation (vehicle reports, transport schedules and driver’s envelopes)
• Ensure clients are escorted to their destination and provided safe entry to their home or place of residence
• Maintain awareness and apply knowledge of the safe operation of mobility aids and vehicle hoists – training will be provided
• Report immediately any accident, emergency or serious mechanical / equipment fault
• Daily vehicle maintenance, cleaning and refueling
• Ensure vehicles are secured at all times when not in use
• Undertake office duties and promotional activities as required
• Attend orientation, regular training sessions, workshops and team meetings
• Provide feedback, suggestions and recommendations regarding the program
• Adhere to St John Ambulance Qld and external stakeholder policies and procedures where applicable
• Act and communicate in a respectful and professional manner at all times when representing St John Ambulance Qld
• Undertake other duties as required/directed as service needs change or grow (consistent with the above and within scope of the position)

About you   

• A safe driver who is committed to providing a quality personal service
• Solid communication skills – capacity to liaise professionally with a varying client base including clients with disability and aged persons related conditions
• Intermediate IT skills, literacy and numeracy and money handling experience
• Ability to acquire extensive knowledge of the St John Ambulance Qld products and services range
• Demonstrated effective interpersonal and written communication skills; and ability to quickly establish rapport
• Ability to maintain confidentiality on all issues in relation to St John Ambulance Qld, consumers and members
• The ability to work independently and as a team member
• Proven ability to manage schedules and tasks
• Commitment to Workplace Health and Safety, Diversity and Equal Opportunity
• You must be able to provide evidence of holding full COVID-19 vaccination.

Licenses and Registrations

• A current open Queensland driver licence (LR advantageous), plus safe driving skills and record
• A current Queensland Transport Driver Authorisation (DA) (or ability to obtain one)
• Current Provide First Aid and CPR certificate (or ability to obtain one)
• Current National Police Check (or ability to obtain one)
• Current Disability Worker Screening (or ability to obtain one)
• Current Blue Card - Working with Children (or ability to obtain one)
• St John Ambulance Qld members must have a zero blood alcohol concentration and must not smoke or take illicit drugs during operating hours
• St John Ambulance Qld members should not take medication that may affect their duties during operating hours

Benefits 

• Casual rates and flexible hours on offer
• Normal hours of operation are Monday to Friday 6am to 6pm, but we need flexibility to work outside normal hours when required.

Applications

If you are interested in applying for this exciting role, send apply to this Seek ad with your Cover letter and your Resume. We can only accept applications received via Seek.

We strongly encourage Aboriginal and Torres Strait Islander individuals to apply for this job. Additionally, we welcome applications from individuals with disabilities, those who have experienced long-term unemployment, disengaged youth, individuals in transitional career phases, single parents, and individuals from non-English speaking backgrounds.