Computer Network And System Engineers

Affinity Global Experts Job Type: Full-time, Permanent  Salary: $65,000.00 - $75,000.00 per year  Work Eligibility : Permanent work eligibility   Location: Truganina 3029, Victoria  Key Duties:  Provide user support via phone and in-person, ensuring prompt resolution of incidents and requests.   Take ownership of issues through a ticketing system, managing them from initiation to resolution.   Document diagnosis and resolution of faults for future reference and continuous improvement.

  Troubleshoot level 1 and level 2 IT issues, prioritizing escalation to 3rd level when required.   IT equipment setup, maintaining hardware and software, deployment and tracking of relevant asset management.   Configuring, testing, maintaining and administering new and upgraded networks, software database applications, servers and workstations.

  Develop and execute test plans, scripts, and user acceptance testing (UAT) for optimal system performance.   Stay up-to-date with industry trends, evaluating emerging technologies and recommending relevant solutions.   Collaborate with stakeholders, including project managers, architects, and developers, to gather and analyze business requirements, ensuring alignment with project goals and objectives.

  Requirements:  Minimum of 2 years of experience as an IT Support.   Relevant qualifications in ICT or related field.   Proficient in troubleshooting hardware, software, and network issues.

  Strong communication and problem-solving skills.   Excellent analytical and problem-solving skills, with the ability to translate complex technical concepts into actionable recommendations.    Strong communication skills to effectively collaborate with technical and non-technical stakeholders.

   How to Apply:  If you are passionate about ICT, possess the required experience, and are ready to contribute to a dynamic team, please apply by submitting your current CV.     Note: Only candidates who meet the requirements will be contacted for an interview.   Salary: $65000-75000 Job Publish: 23-02-2024 Job Expire: 24-03-2024 Please click to View more detail / apply .