Computer Network Administrator

About the role:

The Cybercrime Division is a critical division within Crime Command Victoria Police. The IT team provides support for multiple squads, and teams both onsite and multiple regional centres.

The Computer Network Administrator position reports to the Senior IT Administrator/IT Manager and works closely with the Cybercrime Squad and JACET. They are responsible for providing multifaceted support, undertake project work and specifically working alongside the Senior IT Administrator to design, develop, build, and maintain the server, network (LAN and WAN), and desktop infrastructure. This role requires strong technical skills with the ability to work in an agile, dynamic, and secure work environment. We pride ourselves in delivering exceptional customer service with a strong focus on customer satisfaction. This role requires the ability to work on your own accord as well as within a team, ability to take instructions and importantly to take initiative. You will have the ability to perform under pressure to deliver complex solutions within tight deadlines and budgets.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

• Responsible for the availability of IT infrastructure (Servers/Routers/Firewalls/Storage), Network Design, Architecture, and Security, including managing the resolution of complex issues.
• Manage and enforce IT security and monitoring of the network to Victoria Police IMSSD standards.
• Responsible for daily administration of core systems that includes, Active Directory, DNS, DHCP, databases and business-critical systems.
• Monitor data-centre health using existing management tools, and respond to hardware issues as they arise; build, test, and maintain new servers when needed
• Provide multifaceted technical support
• Develop and maintain contemporary relationships with vendors of ICT services, commercial and industry standards.
• Develop and maintain technical documentation
• Produce technical and nontechnical reports for managers and executives
• Take responsibility for projects and solutions within the larger business initiative
• Undertake complex procurement processes liaising with multiple teams and stakeholders
• Support mixed mode environment comprising of Windows, IOS and Linux systems and a combination of standalone and virtualized appliances
• Develop new solutions in line with technological advancements such as cloud technology.

As the successful applicant, you will have:

• Demonstrated and proven experience working in a similar role for five (5) years or more.
• Demonstrated knowledge in vendor products such as Cisco, FortiGate, Microsoft desktop and server products, VMWare and Hyper-V virtualization, Dell, or similar NAS/SAN storage systems and VEEAM Backup and DR systems.
• A proven ability to work well within a dynamic and busy team environment of sworn and public service employees
• Knowledge of ITIL framework and customer services skills
• Knowledge of programming and/or scripting languages
• Highly developed conceptual, analytical, and written/oral communication skills
• Experience in the development and dissemination of technical but highly classified information
• Highly developed ability to troubleshoot complex problems, identify trends, anticipate problems, and recommend actionable solutions.
• Tertiary qualifications in related fields of ICT and industry qualifications such as CCNA, MCSE and Cyber Security are highly desirable.

Requirements and relevant information:

• One (1) x full-time, ongoing position available.
• This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
• Possess a current Victorian Driver Licence and hold or qualify for a White Class Driver Authority within three (3) months.
• The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen.
• The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.

Your application must include:

• Resume
• Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.

Applications close midnight, 16 April 2024.

Please Note: All applications will need to be submitted through the Jobs and Skills Exchange (JSE) website.
Applications will not be accepted via other platforms or email.

For further information, please contact: Jasbir Assi (Senior IT Administrator) (61 3) 9906 0602 Email: ***********@police.vic.gov.au

We welcome applications from people with disability. If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email **************@police.vic.gov.au or on (03) 8335 8***.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. 

Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community.