Computer Systems Technician - State Wide ICT Service Delivery (Mackay) , Education

We are seeking a dynamic Computer Systems Technician to join our team in Mackay on a temporary full-time basis, until 31 December 2024 unless otherwise determined. As a Computer Systems Technician, you will be contributing to a service team, providing a high level of service and issue resolution in line with agreed performance standards.
Travel between schools and the Mackay regional office will be a requirement of this role. If you are looking for a dynamic and challenging role in a large organisation and possess the necessary qualifications and experience, we encourage you to apply for this exciting opportunity today!
Job details Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group IT & Telecommunications
Classification TO4
Workplace Location Mackay region
Job ad reference QLD/CO540936/24T
Closing date 11-Feb-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Until 31 Dec 2024 unless otherwise determined
Contact person Mark Weste
Contact details (07) 4758 3353
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About the Department of Education
The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.
Your Opportunity
Responsibilities of this role include installing and maintaining systemic management and educational delivery systems in accordance with departmental information standards and policies, advising, communicating, applying, and monitoring the implementation of departmental information standards and policies within the region, participating in service level and work practice reviews, and maintaining technical proficiency and skills.
You will also assist with the identification and development of strategies for providing training and development in the use of systems and Information and Communication Technologies (ICTs) across the region.
About You
To be successful in this role, you will need to have expert technical knowledge and experience in the selection, procurement, and installation of new hardware and software, as well as the enhancement of existing systems.
Additionally, you must have excellent communication and interpersonal skills to provide expert technical advice and support to non-technical staff.
Skills in the following areas will be highly regarded:

• Sound ability and experience in the management and administration of the Microsoft HyperV system.
• A detailed working knowledge of the Windows 2016 server operating system.
• A high level of technical knowledge of server hardware and configuration, and networking infrastructure.
• A sound understanding of the principles of a network operating system.
• A good understanding of desktop, laptop, tablet and printer support.
• Strong analytical and problem-solving skills.
• A strong client focus.
• Understanding of the benefits of a Managed Operating Environment.
• An understanding of the principles of quality assurance.
• Knowledge of latest Windows and Apple operating systems.
• Knowledge of scripting.
• A Class C Drivers Licence will be highly regarded as travel between schools is a requirement of the role.

Please refer to the attached role description for any mandatory requirements for this position.
How to Apply

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history).
• Attach a 2-page response describing why you would be successful in this job and what you would bring to the role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .
For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.
Documents
Before applying for this vacancy please ensure you read the documents below.
Role Description
Information Package for Applicants