Concierge/ Customer Service

InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing. About you You are both dynamic and customer focused. You love working in a busy environment and enjoy being hands on, you have excellent administration skills and have a "can do attitude". About the role: You will be responsible for providing excellent Customer Service to our client families and Funeral Directors during services in our chapels. You will have contact with internal and external customers as you organize the daily schedule both front and back of house; this includes preparing the spaces, organizing the audio visual equipment, running services, meeting and greeting attendances and transition from one service to the other. There is a lot to juggle with this role and a lot of variety so the ability to multitask and adapt is a must. Benefits of joining InvoCare: You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. The benefits you can receive include: Reward and recognition programsTailored induction and training programsWell designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experienceNetworking opportunities across the business and with peersBirthday and paid parental leaveFree access Employee Assistant ProgramAnnual family day social eventsWe are a diverse workplace and equal opportunity employer How to Apply: InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application. To learn more careers at one of the InvoCare brands please visit our careers page: https://www.invocare.com.au/careers/ At InvoCare we are committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures, and are open to discussing flexibility. *As part of our recruitment process applicants for this position will be asked to consent to a criminal record check and medical/physical assessment to ensure fitness to complete the inherent requirements of the position. Please note that applicants with a criminal record are not automatically barred from applying for this position and each application will be considered on its merits