Concierge/ Receptionist

The BusinessWhen you choose a career with Keyton, you are joining one of Australia's leading owners and operators of retirement living communities. You will be empowered to lead with heart in everything that you do.Keyton is a place where we prioritise wellbeing, value kindness and respect everyone’s story. It is a place where you can proudly bring your full self to work every day. Where you can put ambition into action, and focus on making a difference to people’s lives.The RoleDesigned by award-winning architects Bates Smart, Ardency Kennedy Place combines spacious designer apartments, five-star service and deluxe amenities to set a new standard for premium retirement living.We have an exciting opportunity for 2 x Concierge to join our dynamic team on a casual basis.Our Concierge is the go-to person for our residents, who is a vital part in the smooth operation of the village.Reporting to the Ardency Manager, you will be tasked undertaking a variety of concierge duties and responsibilities including:Providing a high level of customer service to the residents and guestsResponding to resident and guest enquiries and requestsAssisting with production of weekly newsletter and monthly journalsAdministrative tasks, accounts, email managementTake a hands-on approach to assist various areas of the businessDelivery of resident packages and room service mealLight tidying and cleaning of common areasDriving Resort Vehicle during some shiftsSet up and pack down of resident activitiesContractor management including inductionsAssisting the restaurant team when requiredEnsuring that a premium level of customer service is provided to our residents in every interactionApprox 2 shifts per weekMonday- Friday: 3:30PM-8PMSaturday and Sunday: 8AM- 2PM and 2PM-8PMYour BackgroundYou will ideally have a background in hospitality and customer service. The successful candidate will also require the following:Experience in an administration role or very tech savvyProficient skills in Microsoft Office & OutlookExcellent communication and organisational skillsBe extremely well presented and reliableHave a passionate and customer- focused approach with a can-do and proactive attitudeHold a valid drivers’ licenceTo have a current First Aid and CPR certificates, or be willing to obtain (Not Essential)Have RSA and Barista skills, ideal but not essential (Not Essential)Keyton PerksTraining and working with a supportive and fun teamThrive as part of a strong team in an exceptional work environmentCareer development and growth opportunitiesEmployer referral programAnnual vaccinations and skin checksHealth & Wellbeing and Reward ProgramUnmind mental wellbeing app accessWhat do we do?Our purpose is to create places where communities thrive not only for our customers but importantly for our employees.We do this through creating safe, secure, and connected independent living communities where residents have the choice and opportunity to pursue active and social lifestyles, close to essential amenities and services.We may have a new name and brand, but we are not new to the sector. Keyton holds an ideal market position with an estimated growth from 13,500 to 20,000 retirement living residences. Join our team and support our growth as the nation's premier creator, owner, and operator of vibrant purpose-built communities for independent seniors.We are passionate about what we do - and we are always leading with heart.It's time to unlock your future with Keyton.Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with supporting documentation prior to joining.At Lendlease we offer workplaces that unite diverse minds; where respect, equitable treatment and equitable opportunity are just the norm. We remain committed to supporting under-represented groups and providing a wide range of inclusion initiatives, so that everyone is supported to thrive.Our commitment to Diversity, Equity and Inclusion is reflected in our Elevate Reconciliation Action Plan, our Bronze Award with the Australian Workplace Equality Index by Pride in Diversity, and our generous parental leave policy of 26 weeks to any parent regardless of gender.Lendlease welcomes applicants regardless of gender identity, ethnicity, people with a disability, sexual orientation, or life stage. If you do not meet all the criteria or require adjustments to proceed with your application, we encourage you to reach out for a further discussion.