Contact Centre Consultant

The CompanyThis property management company is a leading provider within their industry, backed by over 70 years as an Australian owned established business. They offer a great culture with flexible hours and a positive work environment lead by their supportive manager. If career development is what you are after, there is opportunity to move into one of the many roles located in your choice of one of their 30 branches throughout Australia.

The Role and Responsibilities You will be assisting with customers enquiries over the phone providing the best possible service to new and existing customers. You will be interacting with internal customers such as branches, management, and related departments, and external customers such as owners, solicitors, real estate agents, managers, and creditors.

These topics will be including but not limited to building information and levy enquiries, service requests, suggestions and resolving customer complaints. Provide timely responses to customer enquiries by telephone and/or email, ensuring…

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