AddressReady to make a difference in people’s lives while contributing to a sustainable future? Look no further! We're seeking passionate individuals to join our client as Customer Contact Officers.
Our esteemed client, is more than just a utility provider. They are dedicated to supporting vibrant and sustainable communities by delivering essential water services to 1.77 million people every day. Innovation, care, and collaboration drive everything they do as they tackle today’s challenges and embrace tomorrow’s opportunities.
The Role:
As a Customer Contact Officer, you’ll be at the forefront of customer service delivery, engaging with the diverse community through various contact channels. Responsibilities include receiving inbound calls, collaborating with a supportive team, and problem-solving to ensure a positive customer experience.
What You’ll Do:
- Receive inbound calls and provide support to customers.
- Collaborate with a team of dedicated professionals.
- Problem-solve to meet customer needs effectively.
- Full-time hours and a hybrid work environment.
- A positive and collaborative culture.
- Opportunities to contribute to environmental initiatives.
- Modern office facilities with stunning beachfront views.
We’re seeking candidates who are:
- Passionate about helping others.
- Effective communicators with keen listening skills.
- Adaptable in fast-paced environments.
- Tech-savvy and able to multitask.
- Team players with strong work ethics.
Candidates with a strong customer service background, ideally in a Contact Centre environment, are encouraged to apply.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion
