Contracts & Scheduling Co-ordinatorDo you have customer service experience in dynamic operational environments within logistics & commercial? Apply now.
- Responsible for liaising with Yancoal's customers to ensure sales contract performance, coordinating with the customers to ensure timely off-take.
- 2 years fixed term contract opportunity to work with ASX listed organisation.
- Based in Newcastle CBD, Hybrid working available.
- Coordinate customer feedback to the relevant mine site regarding deliveries in conjunction with Product Analysis.
- Co-ordinate customer contract performance / offtake - including laycan and vessel nominations and post-delivery demurrage calculations.
- Comprehensive understanding of sales and purchases contract terms and requirements in respect to all logistics, commercial and coal quality terms and conditions
- Point of contact for Customers for all Logistics, Commercial and Coal Quality related enquiries.
- Provide direction to Product Analysis and Delivery team regarding quality requirements for specific customers.
Qualifications:
- Tertiary qualification in Business/Commerce, Marketing, Logistics, Mining, Coal Quality, or related discipline, or equivalent experience.
- Past exposure to commodity contract performance management.
- Experience in Customer account management
- Some knowledge in Coal Chain management is preferred.
- Use of systems as functional tools like SAP or other scheduling systems.
- Customer focused.
- Proven organisational skills and ability to meet deadlines.
- Attention to detail in delivering accurate documentation.
- Proven ability to negotiate and influence stakeholders to achieve required outcomes.
- Needs to adapt to a very dynamic environment and problem solve for optimal outcomes.
- Comprehensive understanding of all Microsoft applications.
- Strong process development and implementation skills.
- Well-developed communication skills, both verbal and written.
- Proven ability to foster strong relationships and build rapport with people from divergent backgrounds.
- Flexible attitude to adapt to changing requirements and directives.
- A vast range of retail discounts including major department stores, cinemas, restaurants.
- Subsidised corporate health insurance for you and your family.
- Financial assistance and study leave for relevant qualifications.
- 18 weeks paid parental leave with no waiting period.
- Multiple types of flexible work arrangements
- Salary Continuance and Life Insurance Cover
- Salary sacrifices options, Service recognition rewards, Employee Assistance Programs
Yancoal will never ask you to make any payment or to provide credit card details when applying for any of our positions. If you have any concerns regarding the authenticity of communications received representing Yancoal, please email recruitment@yancoal.com.au with the subject “Fraud Query”, outlining your concern.