Contract Officer, Children, Youth Justice And Multicultural Affairs

The Contract Officer key responsibilities are:

• Establish, negotiate and manage contracts with suppliers within a human services environment.
• Build and maintain productive and respectful working relationships with a diverse range of suppliers to ensure a quality responsive service is delivered to our vulnerable clients.
• Provide advice and information to suppliers and departmental staff regarding investment specifications, quality assurance systems and accountability requirements.
• Monitor service delivery by suppliers and/or licensed organisations to ensure compliance with contracts, program guidelines, legislation and other departmental requirements.
• Monitor individual care services covered by a licence and undertake inspections.
• Identify, monitor and implement remedial action to improve supplier performance and recognise when issues need to be escalated.
• Negotiate renewal, variations and ending of contracts with suppliers.
• Work collaboratively with key internal business areas to ensure value and quality of service delivery.
• Professionally represent the department at forums with key stakeholders and suppliers.
• Prepare briefs, plans, quotes, correspondence and other departmental reports…

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