Control Room Operator Full Time - Australian Catholic University

Join the team as a Control Room Operator where you will utilise your customer service & security skills to lead a customer centric security team!

About the role

We are seeking motivated security service professionals to work as Control Room Operators at an internationally renowned education institution – Australian Catholic University, in Sydney NSW. This role is designed for a security career professional who will be provided the opportunity to work autonomously - applying their broad skill set to a vast array of security operational activities-daily. The role is based in NSW in North Sydney.
The role is dynamic, including continuous surveillance of CCTV, response to alarms and monitoring communications systems. You will be able to manage multiple actions and security scenarios in real time, requiring continuous multi-tasking and procedural decision making.
We have Full Time opportunities available.
Responsibilities and duties include:

• Monitor CCTV
• Delivering excellent service performance standards at the campus, whilst developing operational efficiencies and improve performance.
• Responding to workplace emergencies.
• Site safety inspections and protecting users from security related risks.
• Manage incidents to achieve the best possible outcomes.
• Reduce risk and increase safety.
• Incident reporting.
• Access control.
• Management of assets.
• Stakeholder and contractor engagement.
• Working closely with the client and supervisor on a day-to-day basis.

Essential Criteria:

• Minimum 1 years’ experience in a similar role or Control Room setting.
• NSW Security Licence 1A.
• First Aid Certificate (current).
• NSW Responsible Service of Alcohol (RSA) Competency Card (current).
• Ability to work a 24/7 rotating roster across 7 Days (i.e.. 4 days on/off with the first two shifts 0600-1800 and the second 1800-0600).
• Advanced Computer Skills.
• Superior communication skills (both written and verbal).
• Exceptional personal presentation.
• Reliability and punctuality.
• Ability to utilise access control systems and CCTV systems.
• White Card (or willing to obtain).
• Fire Warden (or willing to obtain).

What ACESGroup has to offer

• Superior career pathways and opportunities.
• Training and upskilling (internal RTO).
• Convenient sites / location.
• Attractive conditions.
• Successful growing company with diverse opportunities.

About us

ACESGroup is a leading provider of security and staffing services in commercial/corporate facilities including for education, health, public domain, arts, recreational/sporting facilities and places. We are an established, respected, and reputable business with more than 35 years’ experience in providing security solutions including over 25 years in public facilities. We build successful professional careers in amazing places, whilst working to keep the public safe.
We work at a diverse range of high-profile facilities, locations, venues, iconic tourist destinations and world-renowned events, whilst leading innovation in service delivery by offering cutting-edge technology solutions.
At ACESGroup, we aim to be a leader in our industry where we don’t just offer jobs – we offer long term careers.
How to apply

If you are ready to join a dynamic team with a company that truly values your contribution, then APPLY NOW! You can also get in touch for a confidential chat with Ellie on (02) 96997711.
ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity!
ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.
ACESGroup do not accept referrals from recruitment agencies.
ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.