The Coordinator - Community Engagement and Marketing performs a critical role in coordinating and enhancing the organisation’s visibility, reputation and presence within the community. This position will coordinate marketing efforts, engage with community members and stakeholders, and contribute to fostering a sense of belonging and support and, drive our mission forward.
Responsibilities:
- Develop and execute comprehensive engagement plans to build and maintain strong relationships with community members, partners and stakeholders
- Coordinate and manage events, workshops, and programs that promote community involvement and support our organisational goals.
- Create and implement marketing campaigns across various channels, including social media, email, website and print to increase awareness and engagement.
- Collaborate with internal teams to ensure consistent messaging and branding in all community and Marketing efforts.
- Monitor and analyse the effectiveness of Engagement and Marketing activities, using data-driven insights to refine strategies and improve outcomes.
- Serve as a liaison between the organisation and the community, addressing community donation inquiries.
- Manage and grow the online presence, ensuring active and positive engagement with our audience on social media platforms.
- Develop content, including press releases, newsletters and promotional materials that effectively communicates our support services and successes.
- Identify and cultivate new community partnerships and sponsorship opportunities that align with our purpose and values.
- Coordinate and facilitate social groups,
- Attract and coordinate Volunteer resources.
Qualifications and Skills Knowledge and Experience - Essential
- Qualifications in Marketing, Communications, Public Relations or a related field.
- Proven experience in Community Engagement, marketing or a similar role.
- Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse groups.
- Proficiency in digital marketing tools and social media platforms.
- Excellent organizational and project management skills, with the ability to manage multiple initiatives simultaneously.
- Creative and strategic thinker with a passion for community building and outreach.
- Ability to work independently and collaboratively in a fast-paced environment.
- Intermediate competencies with Microsoft Office 365
- Demonstrated high level of interpersonal and communication skills, including report writing, and the ability to work as an effective team member in a supportive manner.
- Current Driver’s License
- Working with Children Check (Blue Card) – or the ability to acquire.
- Current National Police Certificate – or the ability to acquire.