Regional Community Engagement Coordinator - Readiness And Response

Queensland Fire and Emergency Services

One QFES. Many Services, Many Capabilities, Many Partners

Status: Permanent Flexible Full-time 

Classification: AO6

Salary: $110,217.00 - $117,694.00 per annum

Division:Fire and Rescue Service

Region/Directorate: FIRE RES SERV

Work Unit: REGIONAL OPERATIONS

Location: Cairns

Closing Date: Midnight 15 May 2024

Reference No: QLD_QFES_19773_24

Current QFES employees and volunteers must apply via their internal careers site

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service, and also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

QFES is committed to creating and sustaining a safe and resilient Queensland in the face of fires, emergencies, and disasters. The Regional Community Engagement Coordinator will provide advice and support to all regional QFES services in the delivery of Prevention, Preparedness, Response and Recovery (PPRR) through targeted Community Engagement initiatives.

As the Regional Community Engagement Coordination, you will contribute to the resilience of local communities and agencies through coordination of proactive and responsive engagement strategies and evaluation of relevant programs. You will also facilitate targeted engagement across diverse stakeholders and community groups using a range of communication methods, in line with the departments Strategic Plan, legislation and policy guidelines.

Highly desirable requirements

• Minimum C Class Driver's Licence (non restricted).
• Qualifications in project management, communications, Community Engagement or equivalent discipline and/or can obtain the skill within a mutually agreed timeframe will be considered highly desirable.
• Experience and/or understanding of working with volunteer groups and partner agencies.
• Knowledge and understanding of IAP2 spectrum of public participation.

Special requirements

• The hours of duty applicable to this role are pursuant to the Queensland Public Service Officers and Other Employees Award – State 2015, Schedule 1 – Section 4: specifically, the spread of ordinary hours for this role are 0600 to 2200, Monday to Sunday (S1.4.1.2).
• Participate in an out-of-hours on-call roster during emergency operations which may require work outside of normal hours (eg. night shift), including weekend, working extended hours and intrastate deployment including travel to rural and remote locations.

Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:

• Support the development and delivery of departmental based initiatives to develop, deliver and implement targeted Community Engagement.
• Engage with stakeholders from local government, other government agencies, authorities, diverse communities, and community groups to develop targeted strategies in order to enhance community resilience across PPRR from events and disasters.
• Assist responsible officers to profile local communities and develop sustainable engagement strategies to align with identified local risk, including the development of strategic regional engagement plans to meet organisational objectives. 
• Plan, coordinate and deliver targeted events to support regional priorities and contribute to enhancing connected and capable communities.
• Provide practical advice to internal stakeholders on departmental programs and campaigns to support place-based delivery within the region, ensuring approaches are aligned with state and regional priorities, 
• Identify opportunities to enhance community awareness and promotion of departmental priorities and initiatives including safety and awareness messaging throughout the region.
• Empower staff and volunteers in Community Engagement activities through ongoing support and resourcing to ensure messaging is consistent, targeted and appropriate to achieve positive outcome. 
• Contribute to the development and ongoing implementation of evaluation strategies that test the effectiveness of community awareness programs and initiatives. 

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role:

Leadership Competency Stream – Individual Contributor (leading self)

Vision

• Stimulates ideas and innovation
• Leads change in complex environments

Results

• Builds enduring relationships
• Drives accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values:

• Respect
• Integrity
• Trust
• Courage
• Loyalty

Want more information?  

Please contact Kristyna Dillon, A/Director on phone 0499 859 *** or email ***************@qfes.qld.gov.au.

You can also visit our website to find out more about our organisation.

How to apply

Please refer to the QFES Public Service Application Guide [All PS Classifications/Streams and Senior Officer] for information on how to apply for this role.