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SalaryCoordinator Continuous Improvement, Full Time Ongoing, locations are flexible across NSW with hybrid working
An exciting opportunity has arisen for a Coordinator Continuous Improvement to join Revenue NSW.
You will provide information and advice to assist in strategic development and planning to meet the divisional corporate and business objectives as well as identify, analyse and define new process improvement opportunities to support continuous improvement, synthesize business outcomes and improve operational efficiency.
You will also be responsible for:
- Monitoring, analyse and reporting of continuous improvement initiatives to support informed decision making
- Reviewing and proposing business improvements, investigate problems, analyse options and provide recommendations to ensure organisational consistency, adoption of best practice and improve effectiveness
- Maintaining awareness of relevant operational issues, trends and opportunities to contribute to the best practice business support function in line with strategic, organisational and government priorities
To be successful in this role you will demonstrate:
- Previous experience in the continuous improvement space
- Experience leading teams, and coaching and developing others
- Experience with customer research and collaborating with diverse stakeholders
No prior knowledge of fines and debt needed. You will learn this on the job.
What we need from you:
An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.
For enquiries regarding this position, please contact Kylie Magann at Kylie.Magann@revenue.nsw.gov.au
About Revenue NSW
Revenue NSW is the state’s principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.
We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong.
Salary Clerk Grade 7/8, with the base salary for this role starting at $101,947 base plus superannuation
Closing Date: 19th October 2022 (9.59am)
Working at Department of Customer Service
The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Visit our Careers site to find out what it means to work for us.
Our Commitment to Diversity, Inclusion & Flexibility
We are committed to diversity, inclusion, and new ways of working.
The Department of Customer Service serves all the people of NSW and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQA+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement.
We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.
If you do require an adjustment during the recruitment process, please notify us on your application form or contact the recruiter via Scott.Hinchliffe@customerservice.nsw.gov.au
