Coordinator It Infrastructure (10707)

Work Type: Permanent Full Time

Location: Emerald

Department: Commercial & Corporate Services

Remuneration: Stream A, Level 7-8: $102,145.95 - $123,191.75 + Superannuation

At Central Highlands Regional Council we are committed to investing in our employees.  As a result, we are currently seeking a highly experienced Coordinator IT Infrastructure to join the team based in Emerald. As an organisation we are progressive with our technology adoption and have robust IT infrastructure in place to enable this role to explore and deliver exciting new initiatives to advance the organisation. 

We are looking for an expert in IT Infrastructure who is committed to mentoring and leading a high performing and dedicated team.  You will also be an escalation point for priority and complex support requests and be key to supporting the Manager ICT to ensure delivery of information technology projects and improvement initiatives.  

In this busy role, you will support the organisation by:

• Demonstrated experience in leading a team within an ICT environment, including the ability to mentor and grow team members.
• Assist with progressing the delivery of council’s cyber security controls.
• Managing the operational efficiency of CCTV assets.
• Coordinate the continuous improvement of councils Information Technology installation and processes.
• Manage the successful delivery of IT infrastructure projects in accordance with project management principles and in alignment with the ICT Strategic Plans. 
• Demonstrated experience in project planning to manage resources and timeframes that deliver expected outcomes.

To be considered for this opportunity, you will need to possess:

• Minimum of Queensland C Class provisional drivers licence.
• Tertiary qualifications in a relevant discipline or sufficient demonstrated experience and knowledge within relevant industry.
• Demonstrated experience working in IT Infrastructure or associate field of work.
• Extensive experience with problem resolution and technical change management processes, including an understanding of ITIL methodologies.
• Strong experience in life-cycle management of server, storage, & networking infrastructure.
• Experience managing Microsoft applications and services including Windows Server, Exchange Online, Office 365, Azure Active Directory and Security Services, and Microsoft
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• Demonstrated experience in effective customer service and communication with customers.
• Proven ability to mentor employees on all IT aspects including standard operating environment, infrastructure topologies, troubleshooting, and problem resolution.

If this sounds like you, apply now!

Working for Central Highlands Regional Council has its benefits.

We are a progressive region, committed in creating opportunities for all. We welcome forward thinking individuals who are focused on continuous improvement, a sustainable future and understand the valuable role we play in investing in our regional community.

BELOW BENEFITS ARE FOR FULL TIME EMPLOYEES. 

Benefits Include:

• A generous superannuation scheme – up to 19.25% for employees contributing 6% (conditions apply)
• 5 weeks annual leave with 17.5% leave loading
• Opportunity to work a 9 day fortnight 
• Corporate uniform allocation
• Payroll deductions and salary sacrifice options
• Wages paid fortnightly
• Employee Assistance Program

As an equal opportunity employer, we welcome applications from diverse backgrounds.

To be considered for this position, please include the following documents:

1. A cover letter outlining your motivation for applying for this position and addressing the mandatory requirement listed in the position description.
2. Your resume detailing your career history relevant for this position

Applicants who are progressed to the next stage of the recruitment process will be invited to participate in a shortlisting assessment.

Pre-employment Checks

To be appointed to a position within the Central Highlands Regional Council, you must be an Australian citizen, or have permanent residency status, or hold a visa permitting you to work in Australia permanently.

The pre-employment checks relevant to this position include:

• Right to Work in Australia
• Medical Assessment
• Reference checks
• Qualifications Check

For a confidential discussion, please contact the recruitment team on 1300 242 686 or register your application by submitting your cover letter and resume.

Applications close: Monday 26 February 2024 @ 8am.

Please note: Applicants may be contacted and progressed through the recruitment prior to closing date.