Job Summary:
We are seeking a motivated and organized individual to join our team as a Case Management Officer. The primary responsibility of this role is to work in partnership with job seekers to obtain vocational and non-vocational skills required to assist them in securing and sustaining meaningful employment.
Skills:
- Excellent communication skills
- Strong organizational skills
- Ability to work independently and as part of a team
- Attention to detail
- Proficiency in Microsoft Office suite
- Knowledge of Case Management principles is a plus
Responsibilities:
- Using a strengths based assessment approach to coach the job seeker to develop and navigate a career pathway which is documented in a Job Plan.
- Supporting the development and implementation of pre-employment strategies, delivered through a flexible Case Management model, that focus on achieving both social outcomes and sustainable employment.
- Encouraging and facilitating case conferencing of job seekers with difficult circumstances.
- Ensure job seekers are effectively engaged, with culturally responsive ‘strengths based’ assessments undertaken which focus on ‘employability’ functions.
- Consult and work with Activity Supervisors and other relevant stakeholders to facilitate the placement of participants in appropriate CDP activities.
- Maintaining a sound level of understanding of, and compliance with, contractual requirements including all guidelines and correspondence issued by DPMC; organisational Codes of Conduct and Policy and Procedure manuals.
- Provide timely reports to the Case Management Coordinator on all operational aspects as applicable to the role.
- Ensure identified barriers are addressed (where possible) through internal and external interventions, inclusive of dual Case Management.
Qualifications/Experience:
- Experience in working with clients with complex needs, such as people with a disability, drug and alcohol dependency, homelessness, domestic violence and psychological disorders.
- Previous experience working with Indigenous Australians and organisations and a demonstrated understanding of the social, economic and environmental factors impacting on local (rural and remote) communities.
- An ability to provide innovative Case Management services that address disadvantaged job seekers complex barriers, and take into account labour market trends and potential suitable employment
options.
Other Requirements:
- A current C class motor vehicle license.
- Ability to engage in regular travel (by road and air) inclusive of short stays away from home.
To Apply:
If you meet the qualifications outlined above, we encourage you to apply for this exciting opportunity as a Case Management Officer.
To receive a Copy of the Position Description for the role, make any enquiries, and/or to lodge your application, please email: **@jobpathways.org.au
To apply, you must provide a cover letter which demonstrates your suitability for the role against the selection criteria, with a current resume.
Job Pathways may reserve the right to fill the position prior to the ad closure date should a successful candidate arise.
Please note the role is based in Wyndham, Western Australia.