Corporate And Government Account Manager

About your next workplace - Nexigen Digital
We are Australia’s largest privately-owned group of online service providers, which includes brands such as VentraIP, Synergy Wholesale, and Digital Eagles.
Every day our all-Australian team deliver exceptional service and outstanding support to our 200,000+ customers who choose us for their domain names, website hosting and digital marketing.
Over the past thirteen years, we have been constant game-changers, industry innovators, award winners, and community leaders - and now is your chance to join our team.
The position
As a Government and Corporate Account Manager at Intaserve, you will attract and deal directly with high-value customers, ensuring their digital assets are secure.
An average day may include any or all of the following tasks:
Taking calls or replying to emails from authorised representatives
Making changes to customer services, ensuring all internal protocols are strictly followed
Acquiring and onboarding new customers
This is a permanent full-time position based in our office with four weeks of annual personal leave and two weeks of sick/carers leave.
The right person (is it you?)
Previous experience in a similar role is welcome; any relevant industry experience will be a bonus. Comprehensive industry and internal policy training will be provided to the successful candidate.
To be the best in this role, we are looking for people with the following attributes:
Articulate and able to communicate with high-value customers
Relationship building and outstanding negotiating skills
Strictly adhere to internal policies and procedures
Efficient problem-solving skills
A high level of attention to detail
Previous experience preparing customer proposals, tender responses and sales reports
Any previous experience in the following areas would be highly regarded:
Domain names
DNS
Cloud
Security applications and policies
The benefits of working with the Nexigen Digital team
Aside from being awarded “Employer of Choice” in the Australian Business Awards, we are often referred to as the Google of south-east Melbourne thanks to our unique facilities and team culture, and a top-down mandate to take care of the people who take care of our customers.
Some of the office perks include:
A weekly selection of delicious meals prepared in our on-site kitchen for breakfast and lunch.
A fully-stocked snack bar featuring an assortment of chips, chocolates, nuts, protein bars and fresh fruit.
A drink fridge loaded with an assortment of soft drinks, juices and water.
A fully equipped private gym with weekly on-site personal training sessions
Barista-made coffee and tea delivered to your desk.
A team wellness centre with a sound-proof gaming stadium featuring an 85” 4K TV, racing car simulator, pinball machine, arcade machine, air hockey table, and comfortable chill-out bean bags.
A Wheel of Rewards for recognising outstanding contributions to the company.
An on-site salon where our resident barber and stylist provide free haircuts on a regular basis.
We actively encourage training and upskilling for personal development and will fund courses that have a beneficial impact on the business.
Please note that due to strict security requirements the successful applicant will be required to complete a National Police Check as a condition of employment.
SOUTHPORT, QUEENSLAND