Corporate Receptionist - Double Bay

Looking for someone with exceptional customer service and people skills who enjoys working for a vibrant and busy office

Our Corporate Receptionist is the first impression to our business, and an integral part of our team. This person needs to have a positive attitude, warm and welcoming personality, a strong work ethic, and be willing to learn and take on new tasks. This is a full-time role required due to internal promotion with our current receptionist.
This is the perfect role for someone who loves customer service, as well as helping and meeting new people. This is a role for someone who enjoys the front of house environment or wants an opportunity to work within a fast paced RE business for future progression within our industry.
Duties and responsibilities:

• Answer telephone calls and forward them to the correct person in a professional manner at all times.
• Take messages and distribute them to staff in a timely and efficient manner
• Greet walk-in clients and direct their enquiry correctly
• Ensure high standards of customer service both face to face and on the phone
• Deal with all enquiries with professionalism and enthusiasm
• Respond to clients in a friendly and helpful manner
• Order stationery and office supplies weekly (including monitoring stock levels regularly)
• Organise the reception, printer, and kitchen areas daily – these areas are to be kept neat and tidy at all times
• Mail management, including distributing incoming mail and delivering outgoing mail
• Bi-weekly sales team stock list creation/management
• Logging incoming and outgoing keys from tenants, owners, and businesses
• Action ad-hoc requests to the support staff when you have availability
• Many opportunities to enhance your skills, partake in a range of training, and advance your professional career

In order to be a successful candidate, you will demonstrate the following:

• Exceptional attention to detail and ability to follow up tasks
• Previous administrative or customer service experience is preferred
• Experience with the Microsoft Office Suite is advantageous
• Excellent communication skills – both verbal and written
• Strong organisational skills with the ability to multi-task and adapt to changing priorities
• Attitude must be professional, friendly and have a willingness to help others
• Any interest in furthering a career in the Real Estate Industry is highly desired

Who we are
Listed on REB as the #1 Sales Office in Australia in 2023, Highland truly are a trusted and leading real estate agency. Established in 2007 with just 6 team members, we are now widely located across the Shire, Southern Highlands, Eastern Suburbs, and Queensland. Our 6 thriving offices boast over 150 staff working tirelessly across Sales, Leasing, Property Management, Commercial, Project Marketing, and internal operations.
This opportunity with Highland is perfect for someone who wants a foot in the door to embark on a career within the real estate industry and work within a fun, busy and energetic environment.
If you feel you are our next Corporate Receptionist, hit Apply! We are looking to fill this role quickly and are interviewing immediately. Only suitable candidates will be contacted.
If you would like more information, please contact Isabella Wijesekera on 0456 103 143 or isabella@highlandproperty.com.au for a confidential discussion.