Address At the BMW Group, everything starts with passion. It turns a profession into a vocation. It takes a team with exceptional interpersonal skills and a can-do attitude to deliver great customer service. People who are always prepared to go the extra mile to find solutions that satisfy the needs of our customers and business. People who want to place themselves optimally to develop their capabilities. So if you enjoy a culture of open exchange and mutual trust, and you’d like to take on a fast-paced role within a highly motivated team, join us in driving the future of personalised financial services.
The Opportunity
Our New Business team is looking for a Verification and Settlements Officer to manage the verification and settlement of Retail Motor Vehicle applications within BMW Financial Services. This role is responsible for providing premium support for introducers on process applications, credit policy and process and workshopping finance applications pre-submission.
This is a full-time permanent role based in Mulgrave (south-eastern suburbs of Melbourne). Once fully trained you will work on a Tuesday to Saturday rotating roster. As this role also supports the NZ market, your hours of work will vary with earlier start times as required.
What awaits you?
You will be responsible for:
Credit verification of retail consumer and commercial applications.
Contributing to the achievement of Settlements AU/NZ targets, customer and dealer satisfaction.
Providing and maintaining sound market knowledge with regard to the economic climate within AU/NZ by fostering relationships with Business Managers and across the business.
Aligning operational processes within the New Business guideline, Risk guideline and Compliance guidelines.
Identifying improvement potentials and implementing solutions.
Ensuring the highest level of data quality and accuracy.
Maintain and improve credit quality, partner and customer relationships.
Qualifications & Experience
VCE completion or equivalent as a minimum.
Tertiary qualifications (in Commerce/Business) is an advantage.
At least 2 years of General Banking or Finance experience.
Strong understanding of contractual agreements and legislative guidelines (NCCP, AML/CTF, Privacy Act).
Previous automotive finance industry experience preferred.
Settlement, Customer Relations or document management experience.
Excellent relationship building and people skills.
Excellent written and verbal skills.
Strong attention to detail.
Strong analytical and problem-solving skills.
What do we offer?
We believe in hiring the best talent in the market and fostering an environment where people can learn, experience and grow. What you can expect is:
An attractive remuneration
Flexible Work policy and practices
Health & Wellbeing initiatives
Lifelong learning & career development
BMW & Mini promotions and product offers
Annual spend on BMW & MINI merchandise
Free onsite parking
Onsite café
Subsidised onsite gym, dry cleaning and car wash facilities
A dynamic, inclusive and sustainable working environment
BMW Group is an equal opportunities employer and takes great pride in fostering and promoting diversity in every aspect of our work life and culture. We highly regard the skills, knowledge, experience, ideas, perspective and energy our diverse workforce brings into the company.
Employment at BMW Group Australia is conditional upon pre-employment checks undertaken by the candidate on request and clearances received. This includes qualifications and employment checks, relevant background checks and may include police check(s) and credit check(s).
By submitting an application for a role at BMW Group Australia the candidate confirms:
They have valid rights to work in Australia.
They agree to undertake integrity checks upon request should their candidacy progress to an offer of employment.
