Credit Lead

Pacific National

Credit Lead

To deliver what matters – for our people, our customers, and our shareholders.

Why Pacific National
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Pacific National (PN) is the largest provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running. We operate nationally with approximately 3,500 staff in over 70+ sites across Australia.

About the role

About the role **The Credit Lead is responsible for the effective and timely management of all aspects of credit risk and accounts receivable processing and billings for Pacific National. ** Key responsibilities include:

• Manage and lead the full end to end Billings, Accounts Receivable and Credit functions
• Ensure that billings are processed accurately, completely, and as per agreed timeframes, including the review and analysis of billing data prior to being invoiced
• Provide hands on guidance for all credit risk and collections related activities
• Proactively manage billings discrepancies and timely processing of adjustment requests
• Ensure the delivery of all reporting is delivered accurately and on time
• Oversee the management of internal and external queries
• Ensure that all reconciliations are accurately completed in a timely manner
• Oversee end of month processing
• Drive accountability and strong performance within the team
• Support project related activities

About youThis role will suit a strong people leader with the ability to coach, mentor and develop a team of hardworking individuals. To be successful in this role the successful candidate must be accustomed to operating in a complex billing and credit risk management environment of a similar scale.The ideal candidate will also possess the following skills, experience and attributes:

• Tertiary qualifications in Business/Accounting
• Strong knowledge and experience with high volume transaction processing, management of credit risk and billings in a commercially complex environment
• Intermediate to advanced Excel skills with the ability to deal with vast amounts of data
• Proven ability to quickly learn new systems and processes as this role is hands on during periods of peak processing
• Prior experience using Peoplesoft is highly regarded
• Able to demonstrate reconciliations experience
• Excellent written and verbal communication skills
• Ability to build strong relationships with internal and external stakeholders
• Proven analytical and problem-solving skills
• High attention to detail with a results-oriented focus
• Background in transport, logistics, heavy industry, or other related industries will be highly regarded

The benefitsAt Pacific National we value diversity, inclusion, and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted and valued for who they are, enabling everyone to bring their authentic selves to work.When you join the Pacific National team, you’ll be encouraged to take ownership of your career and we’ll be there to support you with a range of exciting initiatives including:

• Industry leading programs focussed on your growth and career development
• Paid parental leave up to 14 weeks, with superannuation - after only 6 months service
• Parental benefits for birth, surrogacy, adoption, foster care, and kinship care
• Opportunity to purchase additional annual leave
• Flexible working arrangements (subject to business needs)
• A focus on your mental health and wellbeing through our PeerConnect program
• Access to our Employee Assistance Program, administered by Benestar, offering confidential counselling services for employees and their eligible family members, paid for by us at no cost to you
• Access to Unmind, a digital platform that gives you access to tools, training and exercises that will support your mental wellbeing
• Discounted fitness and wellbeing benefits with membership to WhereFit, our wellbeing benefits partner
• Novated leasing and discounts on selected health insurance funds, travel, retail brands, vehicles and more

What you'll be responsible for

• 💲

  Development of Finance Strategy

  Recommend improvements to optimize and improve financial performance and development of strategic long-term plans

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  Operational and Financial Reporting

  Analyze financial data to prepare timely reports to support business decisions

• ♾

  Financial Modeling

  Analyze data to create financial models that support planning and projections

Skills you'll need

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  Collaboration

  Works with others by being open, clear in communication and listening to achieve goals

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  Numerical problem solving

  Works with numerical information and performs mathematical calculations to solve problems

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  Critical thinking

  Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight