Credit Officer

• Permanent full time role
• Hybrid working; WFH and from modern, open plan offices. We provide WFH IT equipment plus reimbursement of up to $500 for additional equipment
• Learning and career development programs for all roles and levels
• Flexible leave options and up to 26 weeks paid parental leave
• Free daily breakfast, office drinks and social events
• Genuine commitment to diversity and inclusion across the firm

More information about our benefits can be viewed here:About the role and teamWe have an opportunity for a Credit Officer to join our national Finance team.The Finance Team at Hall & Wilcox is a team of 29 that provide financial and management accounting, trust accounting, accounts payable, accounts receivable, banking and practice support functions across the Firm.Reporting to the Credit Manager, you will work closely with partners to manage their debtors and collections. This role will form part of the credit control function and will assist with the day to day work flow of the team.Key responsibilitiesThe successful candidate will be responsible for:

• managing debtor collections for the National Insurance sections via calls and emails;
• liaising with partners to assist with collection of their clients' outstanding debtors;
• resolving client queries;
• assisting with rectifying unidentified deposits; and
• maintenance and improvement of processes and procedures to control financial transactions.

Skills and experienceWe would like to hear from candidates with the following skills and experience:

• 5+ years’ experience in credit control, preferably within a law firm or professional services;
• experience with debtor collections for insurance clients is highly desirable;
• a strong track record in reducing debt with a strong focus on cash in the bank;
• good decision-making skills when collecting debtors;
• the proven ability to build strong relationships across all levels;
• ability to work autonomously as well as in a team environment;
• strong customer service focus;
• proactive approach;
• excellent organisation skills and an ability to plan and prioritise;
• excellent verbal and written communications;
• strong attention to detail;
• strong problem solving skills; and
• have a high level of enthusiasm and a positive approach.

About usHall & Wilcox is a leading independent Australian law firm. We are a firm of more than 1000 people, including over 130 partners, delivering outstanding legal services to corporate, public sector and private clients, both Australian-based and those offshore doing business in Australia. Our purpose is to enable our clients, our people and our communities to thrive.Some of our recent awards and citations include:

• Law Firm of the Year at the 2022 and 2023 Lawyers Weekly Australian Law Awards;
• Law Firm of the Year (101-500 Lawyers) and Diversity Initiative of the Year at the 2022 Australasian Law Awards;
• Ranked third in the Lawyers Weekly Top 25 Attraction Firms for 2022 and 2023;
• Employer of Choice Gender Equality citation from the Workplace Gender Equality Agency (WGEA) for 2021, 2022 and 2023; and
• Best Law and Related Services Firm ($100m-$200m revenue) and Best Professional Services Firm ($100m-$200m revenue) at the 2023 Client Choice Awards.

Our cultureWe are known for having a great culture that is warm and welcoming, progressive, inclusive and supportive, and that is underpinned by our enduring values - known as .We are also renowned for , which means we look beyond the status quo to think differently and find solutions that are better and faster.At Hall & Wilcox, we promote a workplace that actively seeks to include, welcome and value unique contributions of all people. We encourage applications from candidates of all cultural backgrounds, including Aboriginal and Torres Strait Islander candidates.For more information about Hall & Wilcox please visit ourHow to applyPlease click apply to submit an application.We are committed to being inclusive, and to supporting candidates with disability so that every candidate is offered a fair, equitable and supportive recruitment experience. If you require any support to complete your application, or if you have any questions, please contact Lauren Parrant, Senior People & Culture Advisor atThis vacancy is being managed directly by the Hall & Wilcox Talent Acquisition / People & Culture team. We will contact our preferred agency partners should we require any assistance.#LI-LP1