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Form of work
Salary- Employment Term: Casual
- Location: Robina based with outreach to Gold Coast region
- Remuneration: $51 p/h + 11% super + allowances
Make a meaningful difference with UnitingCare Community
We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.
As an integral part of our Lifeline Community Recovery team, as a Crisis Supporter you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.
Let’s make a meaningful difference, together.
Your part in our UnitingCare Community team
We are currently seeking a Crisis Supporters to join our Lifeline Community Recovery team on a casual basis. The purpose of this position is to provide Psychological First Aid and information to members of a community affected by a disaster. This role is deployed as part of the UnitingCare – Lifeline Community Recovery Program in the event of a disaster or critical incident response.
Reporting to the Team Leader you will be supporting individuals, families and community after the impact of recent environmental events on the Gold Coast. You will deliver Case coordination to communities across the Gold Coast region from a Community Recovery perspective.
Duties of this role include:
- Assist individuals, families and communities impacted by critical events by reducing initial distress, fostering short and long-term adaptive function and minimising the risk of further harm.
- Distributing resource materials that may assist people in understanding loss and change in communities following a disaster, referral resources available to them for further support, and self-help tips for minimising the adverse effects of the disaster.
- Work professionally and collaboratively within a team context and with staff from government and community organisations involved in the Community Recovery operation or critical incident.
Essential
- Qualification in Human Services and or experience in Case Management.
- Completed training in Psychological First Aid (PFA) Framework or willing to undertake
- Drivers Licence
- Positive Blue Card.
Desirable
- Training in Suicide Intervention (ASIST), Safe Talk.
- Completion of Lifeline Telephone Counselling Course or a pathway approved by the Lifeline Community Recovery Service Lead.
At UnitingCare we are leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing. Our Family and Child Services team work passionately across Queensland to make a meaningful difference in people’s lives.
- Flexible work arrangements to support work-life balance
- Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
- A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
- 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
- Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
- Career development opportunities to challenge yourself, grow and make a meaningful difference
Joining our Lifeline team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.
Child safe, Child friendly
UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:
- provide welcoming, safe and nurturing services for children
- implement measures to prevent child abuse and neglect within our services
- appropriately and immediately address child abuse and neglect if it does occur
Diversity & Inclusion
Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
Safe workplace
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.
