AddressDriverCare is Australia’s leading Accident Management service provider, offering specialist care to employees and their drivers throughout Australia. Our clients are both public and private sector household names and we pride ourselves in being the market leaders when it comes to customer service.
Located in our North Sydney office, we have full-time permanent opportunities for experienced Customer Care Specialists. You will be responsible for delivering exceptional Customer Care to our high profile clients across Australia. We are looking for caring, out-going, committed people who will always deliver best outcomes for our clients.
To be successful in this role you will have:
- Demonstrated customer service experience
- Excellent customer service and communication skills
- A proactive approach and an ability to manage multiple tasks simultaneously
- A high attention to detail
- The capacity to thrive in an environment which promotes accountability and ownership of assigned tasks
- Experience using a variety of systems and software packages
- Motor claims experience is desirable but not essential
We are looking for people with:
- Minimum 2 years experience within a customer service role
- A real passion for exceeding customer expectations with every interaction
- High level communication skills both written and verbal
- Excellent attention to detail and the ability to problem solve
We utilise digital technology where appropriate throughout the recruitment and onboarding process to ensure the health and safety of our employees and candidates alike. Once trained, you will enjoy a hybrid working arrangement with three days in the office and two days working from home each week.
If you are looking to be challenged in your role and end each shift with a sense of achievement and want to be part of an inclusive, diverse and positive work culture that is engaging and also fun, then apply now…
