AddressFull Time Office Support and Customer Care
Join the MotorCare Team!
Are you an organised, proactive, and Customer-focused professional? MotorCare's Superb Scratch N Dent division, located in Campbelltown, is seeking a dedicated Full-Time Office Support and Customer Care representative to join our dynamic team!
Key Responsibilities:
- Provide exceptional customer service via phone and email
- Manage administrative tasks efficiently
- Prepare and maintain accurate records, reports, and documentation
- Learn and utilise our Case Management system (training provided)
- Collaborate with team members and work independently as needed
- Solve customer issues with a proactive and positive approach
- Perform other administrative tasks as assigned.
Requirements:
- Strong administrative experience
- Basic computer skills (training on our Case Management system will be provided)
- Previous experience in a motor dealership environment is desirable
- Excellent organisational and time management skills
- Strong verbal and written communication skills
- High attention to detail
- Ability to remain calm under pressure
- Proactive problem-solving skills
Why Join Us?
- Work with a supportive and enthusiastic team
- Engage with our valued customers who appreciate your efforts
- Be part of a company that values your contributions and offers opportunities for growth
If you are a fast learner, have a knack for problem-solving, and have a passion for Customer Care, we want to hear from you! Apply today to join the MotorCare family.
How to Apply:
Please send your resume and a cover letter outlining your experience and why you are the perfect fit for this role to Marta Guerra at *****@motorcaregroup.com.au or call 1300 090 300 by 3/6/2024.
MotorCare is an equal-opportunity employer and welcomes applicants from all backgrounds. We look forward to hearing from you!
