Address- 6 months Contract role with possible extension.
- Hourly pay rate up to $38/ hour + Super.
- Hybrid work (WFH+ 2 days in office).
- 7 hours a day. 35 hours a week.
- Work location: Sydney CBD.
- Immediate start!
You will be providing quality customer service through switchboard operations to customers, stakeholders, service providers and members of the public as their first point of contact.
KEY ACCOUNTABILITIES:
- Deliver professional, customer service with excellence principles.
- Respond promptly, and effectively to triage all enquiries from customers, stakeholders, service providers and members of the public.
- Provide switchboard services to a range of customers in a high-volume working environment and determining the appropriate response or where to refer the enquiry.
- Maintain empathy, sensitivity, and professionalism when handline customers who may be vulnerable and have complex situations, enquiries or issues.
- Manage work outputs, competing demands and priorities to generate favourable customer outcomes for customers and stakeholders.
If this sounds like you, please submit your resume by clicking the 'Apply Now’ button. For further information about this role, please contact Naresh at 0481 615 *** or drop an email to **************@easyauthoring.com
About Easy Authoring:
Established in 2006, EasyA helps job seekers find the right opportunity to match their skill set and career progression. We are the authorised suppliers to NSW, ACT, QLD, the Federal government, and multiple corporations.
