Customer Experience And Venue Manager

Sydney Dance Company is seeking a Customer Experience and Venue Managerto work across Sydney Dance Company's activities including dance classes, performance ticketing, events and Venue hire. The role is responsible for leading, developing and motivating a team of permanent and casual Customer Service Assistants and Front of House casual team members to provide outstanding Customer Experiences.  

The role is also responsible for overseeing the smooth running of Sydney Dance Company’s Wharf Studios in the beautiful Walsh Bay Arts Precinct, from event support to building and facilities management. The position will play a key role in ensuring the building and facilities support optimal outcomes for all internal and external stakeholders so that a high-quality experience for artists, students, teachers, and visitors is achieved. 

The successful candidate will have strong interpersonal, communication and stakeholder engagement skills. They will have a high degree of self- responsibility and preparedness to deliver hands-on tasks to ensure smooth operations of a busy cultural facility. They will be systems-focused, have excellent organisational skills and an ability to multitask competing priorities.  

Applications close Monday 19 February, 9am AEDT. 

Visit our website for the full position description and how to apply. Please address the Selection Criteria in your application.

https://www.sydneydancecompany.com/about-us/auditions-jobs/