Customer Experience Expert

Customer Experience Expert Casual - Wagga Wagga, NSW Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.  Our Wagga Wagga Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running!

  Monday - Friday 9.00am - 1.00pm Must be flexible with days and hours as they are subject to change $37.23ph About the Role:  Face to

Face customer service  Greeting customers and visitors at reception with a positive, helpful attitude. Ensuring our customers have the best experience within the Branch  Answering customer inquiries via telephone, email, and in-person. Provide support to the manager and the running of daily operations Effectively keeping customers updated on delivery lead times Undertake repair inspections on vehicles Explore customer needs and educate on our full scope of services  Issue invoices and raise job authorities as required Scheduling repair bookings  Source suitable resolutions to customer concerns and follow up customer queries

About You: Professional communication and presentation skills Excellent and clear verbal and written communication skills  MUST have a current drivers licence!   Ability to resolve issues and create solutions for customers Support the Branch manager with administrative tasks Ability to work in fast paced workplace Excellent time management and prioritisation skills Intermediate to Advanced Microsoft Office skills Benefits: Supportive and collaborative team environment Growth and development opportunities Competitive salary Reward and Recognition programs Realise your potential and build a great career with O’Brien and Apply today!

As part of Belron®, the world's leading glass…