AddressYour new company
The world's largest manufacturer of automatic garage door openers and accessories.
Our global experience and innovation has resulted in industry-leading designs and some of the most reliable and efficient products available in Australia and New Zealand. Office located in North Ryde.
Your new role
- Ensure all inbound calls and Live Chat Conversations are answered and managed according to company standards.
- Always maintain a professional service level
- Deliver responses to all customer enquiries
- Enter and process orders in a timely manner, daily - no outstanding matters at the end of each day.
- Ensure correct product, prices & quantities on all orders.
- Liaise with customers and sales managers regarding any problems or delays with on-time product delivery.
What you'll need to succeed
- Strong customer service and call centre experience
- A background in order processing is preferred. However, it is not essential.
- Experience utilising CRM's
- Excellent telephone & communication skills
- Well-developed interpersonal skills
- Strong conflict resolution ability
- Attention to detail
What you'll get in return
- $65,000 - $75,000 + super (experience depending)
- WFH up to 2 days per week after the training period
- 9-5 or 8-4, Mon-Fri
- Tafe training courses provided
- Progression opportunities
- Fantastic benefits
- Great company culture
- Free onsite parking
- ASAP start
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to **************@hays.com.au
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
