Customer Logistics Coordinator

• Join a large Australian owned iconic brand based Docklands
• Be part of a large critical and complex supply-chain distribution network
• Make a difference with 3PL providers and be the 'go-to' person for problem solving

About the role

We currently are looking for a Customer Logistics Coordinator to provide customer support for our 3PL and 4PL stakeholders. A key part of this role is to action delivery enquiries, stock collections, POD requests and DMAs in a timely manner. Our main aim is to provide prompt communication on delivery issues and work with carriers on recovering any missed interstate and local deliveries.

Other responsibilities

• Be the main point of contact with our transport providers to ensure operational outcomes and service objectives are met
• Build relationships with our customers through problem solving and issues resolution
• Conduct investigations into logistics/operational errors and service issues
• Collaborate with internal and external stakeholders to ensure high level of service is delivered.

About you

• Solid background in Logistics and Transport
• Experience working in a 3PL/4PL environment
• Service management and issues resolution experience within logistics
• Ideally have exposure to SAP or similar CRMs
• Customer Service mindset and ability to work autonomously.

The Bega Story

Bega Group is home to many trusted and iconic food and beverage brands. Whether it's VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day at Bega. Being named in the Top 10 Strongest Australian Brands of 2022, our vision is to become The Great Australian Food Company!

Our growth story of becoming a successful ASX 200 listed company with an annual turnover in excess of $3 billion and over 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At Bega, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company!

Life at Bega

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we're committed to fostering a supportive and agile work environment for our team.

• Join a dedicated, forward-thinking and innovative culture
• Grow with us, through opportunities for career development and progression
• Contribute by giving back to your community through charities we partner with
• Access to mental and physical health programs through our wellbeing portal and programs
• Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance

Our Docklands office is the hub for our corporate functions within the Bega Group. Freshly renovated and looking brand new, you'll enjoy lots of natural light and great facilities to take advantage of, including a fully stocked fridge loaded with a range of Bega products! We are right next door to Marvel stadium and some of Melbourne's best restaurants, cafes and bars.

Applications

At Bega, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Bega.

We will accept applications from all people with the right to live and work in Australia