Customer Marketing Executive

We’re on the hunt for a highly motivated Customer Marketing Executive who has a passion for delivering effective customer communications to join our Marketing team!  

In what is an incredibly exciting time for the Entertainment industry we’re looking for an enthusiastic marketer with a passion for building world-class customer experiences through one-to-one comms, primarily in a digital environment. You will be comfortable around data and use your analytical approach to embraces testing, learning, sharing and continual optimization.  

Working within the Customer & Loyalty Marketing team, you will own the day-to-day delivery of comms from creative development, through to execution.  

You won’t be afraid to try new things and get your hands on the tools; you’ll learn fast and be highly collaborative. You’ll be proactive, thirsty for knowledge and a great problem solver as well as being extremely personable with the ability to quickly develop relationships with stakeholders from a diverse range of departments so you can effectively manage and deliver work – on time and budget.    

A great opportunity for a Marketing Coordinator looking at taking the next step in their career working on a broad range of campaigns! 

In this role you’ll have the opportunity to...      

• Create engaging, responsive marketing campaigns utilizing digital channels including email, SMS, push notifications and other channels.  
• Use data to and inform and drive tailored one-to-one communications 
• Build seamless end to end customer journeys to drive optimized customer and business outcomes 
• Working closely with insights analysts to drive post-campaign success evaluation, iteration, and optimization. 
• This is a hands-on role that allows creative and strategic freedom with the ability to try lots of new things 
• Working with multiple external partners and internal stakeholders 

Your background should include 

• 2-3 years + experience in a Customer Marketing role 
• Experience working with Adobe (or any other marketing automation platform) is highly desirable 
• Experience executing complex digital customer campaigns from brief to design to implementation and results reporting 
• Excellent communication and time management skills 
• Excellent stakeholder management skills – able to gain approval and consensus from multiple stakeholders 
• Passionate about television, content and the evolving ways to engage with customers 

Life at Foxtel Group  

A career with us means working across one or more of our brands including Foxtel, Kayo Sports, BINGE, Flash, Fox Sports and Foxtel Media. When you join, the Perks at Work are taken care of:  

• You’re part of Fox Flex, our hybrid way of working with time spent at home and on campus  
• Free & discounted products including Foxtel, Foxtel Now, Foxtel Broadband, Kayo Sports and BINGE  
• Special days away from work for Birthday, Cultural & Volunteer Leave  
• Access to our holistic Fox Fit wellbeing program  
• Generous ergonomics allowance for your WFH set up  
• Company-wide meeting-free lunch hours and Friday afternoons