Customer Service

Call Centre Officer x2

• Liverpool Area – Immediate start
• Long term temporary contract
• Paying $34.81 per hour

Working in a high-volume environment, our client based in the Liverpool Area and is seeking several Call Centre Officer's to join their team immediately. 

Reporting to the Call Centre Supervisor your duties will include: 

• Efficient handling of incoming calls
• Accurately logging calls
• Manage and escalate calls
• Responding to customer enquiries 
• Updating customer records 
• Data Entry and database maintenance 

The ideal candidate will have: 

• Extensive experience in a high-volume call centre
• Strong time management skills
• Clear communication skills and a professional phone manner
• Experience using an ERP system
• A strong work ethic and be flexible 
• A high attention to detail
• Intermediate MS Office skills
• Available to start immediately 
• Must have own car and license 

If this sounds like you and you believe you have what it takes, please send your resume to *****@norwestrecruitment.com.au

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information. 

We thank you for your interest in these positions however only suitable candidates will be contacted. In the meantime, we invite you to register your details online at www.norwestrecruitment.com.au to be considered for suitable positions.