Company

Avis Budget GroupSee more

addressAddressCairns, QLD
CategoryCustomer Service

Job description


Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We’ll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment. 

About the Role  

In this role you will be the face of our brand! You’ll interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.  

What you’ll do 

  • Establishing customer car rental needs by actively listening 
  • Review in detail ABG’s various add on’s and services as to determine what may best suit the customer  
  • Communicate rental procedures and guidelines effectively 
  • Complete rental bookings in a timely, efficient and accurate manner 
  • Answering customer questions and inquiries  

Perks you’ll get 

  • Hourly pay+ loadings +commission incentives  
  • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options 
  • Access to Perkbox– discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more 
  • Employee discounts on car rental across Avis Budget Group 
  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing 
  • Full training provided to help you achieve your goals & reach your potential 

What we’re looking for 

  • Applicants must have a full and valid driver’s licence 
  • This is a full time position and requires availability to work on a rotational roster that includes evenings, weekends and public holidays  
  • Ability to work in a fast paced environment while delivery exceptional Customer Service 
  • Previous experience within retail, hospitality, Customer Service or similar roles 
  • Ability to follow procedures and adhere to company guidelines and standards  
  • Comfortable learning and using various computer systems to accurately input rental information 

Who we are  

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.  

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.  

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.  

At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions. 

Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.  

Refer code: 2402923. Avis Budget Group - The previous day - 2024-06-21 03:25

Avis Budget Group

Cairns, QLD
Popular Customer Service Agent jobs in top cities

Share jobs with friends

Related jobs

Customer Service Agent (Fulltime & Casual Roles Available)

Clearance Support Agent

Path4 Group

Brisbane, QLD

yesterday - seen

Operations Support Agent

Federal Express Corporation Amea

Maroochydore, QLD

3 days ago - seen

Customer Service Agent - Hybrid/Work from home

Probe Cx

Queensland

3 days ago - seen

Customer Service Agent - Cairns

Qantas

Permanent

Cairns, QLD

5 days ago - seen

Customer Service Agent - Cairns

Qantas Airways

Cairns, QLD

6 days ago - seen

Customer Support Agent (Helpdesk)

Url Networks

Brisbane, QLD

a week ago - seen

Customer Service Agent

Nauru Airlines

Brisbane, QLD

2 weeks ago - seen

Reservations and Customer Service Agent

Gbr Tours

Cairns, QLD

2 weeks ago - seen

Vehicle Service Agent

Avis Budget Group

Bulwer, QLD

2 weeks ago - seen

Customer Experience Agent

Oacis Pty Ltd

Brisbane, QLD

2 weeks ago - seen

Customer Service Agent

Larson Juhl

Northgate, QLD

2 weeks ago - seen

Customer Service Agent

Empire Apartment Hotel

Rockhampton, QLD

2 weeks ago - seen

Office Administrator / Customer Service Agent

Credit Wipe Australia

Varsity Lakes, QLD

2 weeks ago - seen

Customer Experience Agent

Sixt

$27.66 per hour

Burpengary, QLD

2 weeks ago - seen

Vehicle Service Agent

Avis Budget Group

Lytton, QLD

2 weeks ago - seen

Vehicle Service Agent

Avis Budget Group

Newstead, QLD

3 weeks ago - seen

Customer Experience Agent

Sixt Australia

Bilinga, QLD

3 weeks ago - seen

Customer Experience Agent

Sixt Australia

Burpengary, QLD

3 weeks ago - seen