AddressAPE Medical is a sports medicine and rehabilitation wholesaler and distributor owned and operated by two sports physiotherapists with a dedicated team of 25 members.
We supply medical supplies to Physiotherapy, Chiropractic and allied health clinics, as well as a large number of sporting organisations including professional sporting teams. We also run a physical and web-based shop supplying rehab products direct to the public. Our retail shop, offices and warehouse are located in Osborne Park, just off the freeway.
We are deeply committed to innovation in the medical, health + fitness, and sporting industry, pursuing and developing products and solutions that lead the way in meeting industry needs.
Flexibility in the hours offered is available, with a preference for a commitment of over 30 hours per week, and the possibility of full-time hours for the ideal candidate.
The successful applicant will work as part of our Shop Sales team under the guidance of the General Manager, in a very dynamic environment. They should thrive in a collaborative team environment, demonstrating high motivation, a genuine passion for customer assistance, a proactive inclination toward independent work, a keen interest in continuous learning, and exceptional multitasking abilities.
Is this role for you?
As part of our Shop Sales team, you'll play a pivotal role in serving customers directly at our retail shop. You'll also take charge of addressing customer inquiries both in person and over the phone. Your tasks will involve a wide array of responsibilities, including product selection for customers, generating Tax Invoices, handling general customer inquiries, and providing support to our other team members whenever needed.
Duties and Responsibilities;
- Serving shop retail customers and assisting with product selection.
- Answering phones and directing customer enquiries to the APE Medical team.
- Assisting with retail aspects of the rehab shop ie filling shelves, product displays and general shop organisation.
- Processing customer sales invoices and using EFTPOS facilities to accept payments
- Organising couriers and freighting.
- Creating sales invoices, sales orders and customer quotes.
- Assist Sales and Accounts departments with day to day duties.
- Managing and updating website content.
The successful applicant must have the following essential skills;
- Experience in serving customers and excellence in Customer Service skills essential.
- Team player who can collaborate and work effectively with colleagues.
- Excellent organisational skills and able to show attention to detail.
- Competency in using MYOB Accounting Software is an advantage.
- Proven ability to follow procedures
- Ability to work unsupervised with a proven ability to multi-task.
- A good friendly manner.
- Sound grammar and mathematical skills.
- Proficiency in computer usage, including the ability to quickly learn and adapt to new software and technologies
- Competency with Microsoft Word, Excel and Outlook.
- A positive, can do attitude.
- Product training and procedural training will be supplied to the successful applicant.
The level of remuneration will vary, dependent on applicant's experience and skill set. The successful applicant will be required to provide police clearance. The role is full time ideally but hours can be flexible and negotiated
