Customer Service and Office Support

Customer Service and Office Administration

Full Time position available or 

Full Time/Part time (30 hours) for a Experienced Applicant - School hours negotiable

Custom Screens is a family owned and run business that has been supplying WA with Security and Aluminium products for over 40 years. Over the last few years, the business has expanded exponentially, and this business formed 2 entities, Custom Screens and Custom Windows.

Due to company growth Custom Screens is now currently looking to expand its workforce further and requires an experienced and dedicated Customer Service Agent, located in our Bassendean head office.

You will be working across the Security business and Aluminium Windows Business.

This role will suit a junior applicant looking to learn and grow in a office enviroment or A experienced applicant possibly wanting to rejoin the workforce or limit their hours (30 hours week) to suit daily family commitments.

Your role would include/but not limited to:

• Responding to Incoming Customer Needs received Via telephone, CRM Systems and email whilst providing excellent Customer Service.
• Liaising with clients Face to Face in our showroom environment.
• Providing on phone or email quotations for our customers.
• Liaising with clients to schedule sales team calendars for onsite client quotes.
• Providing support for Management by assisting with office tasks.
• Organising and collating paperwork for the accounts team.

Skills you have:

• A fantastic attention to detail, friendly personality and can communicate clearly with customers and internal staff.
• Not scared to answer a phone or be the forst to help a customer in our showroom ( with a big smile)!
• Great organisation and multi-tasking skills.
• A Knowledge of Excel & Word is advantagous.
• A very friendly personality.
• A “ Can Do Attitude ” !

What we offer you:

• A Friendly and rewarding team environment
• Family fun days – Where you can bring your family to an event organised by our company.
• Onsite training and support.
• Custom Screens is looking for a candidate willing to learn quickly and grow with the company. We will Offer to the right candidate training and support for this role as required.

If you feel that we you are right fit and want to work in our friendly and supportive fast paced business, email you resume to ******@customscreens.com.au