AddressLove a challenge? Looking for a fast paced and varied role?
An exciting casual Customer Service & Sales opportunity has become available to join our dynamic team. This position would suit a professional, well-presented and enthusiastic individual possessing a strong commitment to outstanding service.
You will be required to work with new and established customers, with enquiries over the telephone and email.
No two days are the same in this Customer Service role!
As the successful applicant you will possess:
- High level of accuracy and attention to detail whilst working to deadlines
- Professional telephone manner
- Excellent communication
- Commitment and desire to achieve high levels of service quality
- Reliability
- Ability to use initiative
- Ability to adapt and multitask
- Desire to work in a busy team environment and happy to work collaboratively with the team to achieve positive results
- Professional, positive & flexible approach
You will be responsible for:
- Inbound and outbound client liaison via telephone and email.
- Outbound calls to customers to book in service work
- Offer service agreements, promotions, incentives etc to customers
- Updating and maintenance of client database with a focus on data integrity
- Managing paperwork for contacts
- Liaise with all company employees
- Daily, weekly, and monthly reporting of statistics
- Diary scheduling of field service work
The applicant must have a clear and strong level of verbal as well as written communication and be able to maintain a happy and positive Customer Service attitude. If this sounds like you, we would love to hear from you!
An attractive salary will be negotiated based on experience.
Video application required: In place of written resume, please forward your 60 second introductory video via WhatsApp to Mob: 0448 892 *** or email: ********@watershop.com.au
Note: Written resumes will not be responded too. Only short listed candiates will be contacted.
