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SalaryAbout the business
Gatekeeper Systems Australia Pty Ltd, a subsidiary of Gatekeeper Systems Inc, a USA based corporation is the world leader in shopping trolley solutions including trolley containment, push out prevention and trolley management solutions. With a current install based of over 14,000 solutions globally, the Australian market is expanding its current portfolio by offering state of the art intelligent solutions. We are one of Australia's fastest growing companies in their niche field.
The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritise daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted office-based role. Hybrid working available for the right candidate.
About the Role, you will be required to
- Prepare and Process Service quotes (with support from Technical Services Manager & BDM), Service Orders and Service tickets.
- Request, obtain and process Purchase Orders and change orders
- Assisting with the day to day activities of the warehouse including; stocktake, packing parts etc (heavy lifting may be required)
- Meet and exceed KPI’s
- Review and action emails from Customer Service Inbox
- Coding Invoices for AP processing
- Answer incoming phone calls
- Scan and file documents
- Troubleshoot systems via email and phone.
- Prepare supporting documentation and submit orders for invoicing.
- Maintain spreadsheets as required.
The Candidate:
- A punctual, positive and efficient individual
- Excellent time management
- Ability to work in a team environment
- Proficient computer and MS Office skills
- Attention to detail, with initiative and common sense
- Operate as a willing and cooperative team member
- Show initiative and maturity in approach
- We are also looking for someone who is a fast learner and has the ability to understand and excel in new skills and Systems quickly.
- Commitment to OH&S in all facets of the business
- Flexibility in approach to work and hours
- Forklift License preferred - willingness to obtain one
Skills and experience
- Min 2 years. Office / Customer Service Experience
- Ability to analyse and interpret documents such as safety rules, site plans, operating and maintenance instructions, and procedure manuals.
Benefits and perks
- Competitive salary & bonus program
- Superannuation (at prevailing legislative rates)
- Paid leave entitlements per local legislation.
- Hybrid working arrangements for the right candidate
- Employees stay long term because they are appreciated and rewarded.
Working as part of a small, growing, team where everyone takes responsibility for the success of the company.
Only successfully candidates will be contacted
Click the apply button to submit your application.
