- Great Culture, Supportive Team & Impressive Leadership
- Established Organisation with an Amazing Culture
- Reputable brand and organisation
This organisation takes great pride in creating the ultimate employee experience. The company has a great culture, strong values and is dedicated to empowering its people and creating a great working environment.
This organisation will also offer you the opportunity to work within a business where you’ll be working with some of the best!
Be part of an amazing organisation where their values are at the forefront of everything they do! Join a winning team where there is opportunity to thrive!
The Role:
The successful applicant for this position must have a passion for providing top-notch Customer Service. You will be responsible for managing and processing stock orders while supporting the sales team and customers with their needs.
The successful applicant for this position must have high attention to detail and must be reliable and efficient to help the team with the volume of work coming through.
If you thrive in working in a busy yet fun environment, then we would like to hear from you!
The position's main responsibilities include but are not limited to:
- Handling customer queries and concerns over the phone
- Processing and receipting orders on a timely manner
- Management of stock orders/availability
- Assist with Administration duties when required
- Process credit and returns
- Support Switchboard Operations
- Support other departments as required
- Previous experience working in a Customer Service or call centre environment or experience working in a similar role where excellent Customer Service is required
- Excellent phone manner and Customer Service approach
- Strong communication skills both written and verbal.
- Interpersonal and relationship-building experience – professional yet personable manner
- Must be proactive, high attention to detail orientated coupled with strong time management/multi-tasking abilities.
- Solid work ethic with a can-do and positive attitude
- Great problem-solving, negotiation and organisational skills
- Works well independently and within a team environment
- Good computer skills – MS Word & MS Excel
How to Apply:
We are interviewing immediately, so don’t delay and click apply now!
If you have a passion for providing excellent Customer Service, we would love to hear from you!
Please note successful employment will be pending medical and police check/background checks
Additional information
- Great Culture, Supportive Team & Impressive Leadership
- Established Organisation with an Amazing Culture
- Reputable brand and organisation