Address๐๐ฟ๐ฒ ๐๐ผ๐ ๐ฟ๐ฒ๐ฎ๐ฑ๐ ๐๐ผ ๐ท๐ผ๐ถ๐ป ๐ฎ ๐๐ฒ๐ฎ๐บ ๐ผ๐ณ ๐ฐ๐ฟ๐ฒ๐ฎ๐๐ถ๐๐ฒ ๐ฝ๐ฟ๐ผ๐ณ๐ฒ๐๐๐ถ๐ผ๐ป๐ฎ๐น๐?ย
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At Viva, it is our Mission to honour our clientโs lives, values, and self-esteem through creative, beautiful imagery. Our professional team at Viva Photography Rockingham Studio, specialises in capturing milestones and have photographed thousands of couples, families and pets, becoming one of the regionโs favourite โgo-toโsโ for high quality, affordable portraiture.ย
We are excited to be expanding our team of Photographic professionals and are now seeking a reliable, career-driven Customer Service Manager to join our extraordinary Viva Rockingham team!ย
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๐ช๐๐ฌ ๐๐ข๐๐ก ๐ง๐๐ ๐ฉ๐ถ๐๐ฎ ๐ฅ๐ผ๐ฐ๐ธ๐ถ๐ป๐ด๐ต๐ฎ๐บ ๐ง๐๐๐ ?ย
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At Viva Rockingham Studio, we prioritise people. We understand the importance of providing a work culture that enables our people to thrive and grow as professionals.ย
As a valued employee, you will experience the many benefits of being a part of our team, which includes, but is not limited to:ย
โข Training and development from a successful, national franchise
โข Staff discountย
โข Performance based bonusesย
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๐ช๐๐ข ๐๐ฅ๐ ๐ฌ๐ข๐จ?ย
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You will demonstrate exceptional Customer Service skills and will be capable of working independently as well as providing support to our team of photographers.ย
You demonstrate very high standards of work and you are known to be reliable, consistent and loyal.ย
You are seeking a career that is steady and long-term and where you are able to learn and grow in an inclusive, positive work environment. We want you to grow with us, and you will appreciate the investment we will commit to; ensuring that you receive all relevant training and development required for you to achieve success and where your hard work and efforts will be recognised and valued.ย
You are inspired to work in a contemporary Studio, with the full support of a National Franchise and you will be committed to achieving the best results for yourself, our clients and the Viva Rockingham team.ย
Most importantly, you will resonate with our core values and Mission and are excited to work with us to achieve our โsuccessโ goals!ย
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๐๐๐ข๐จ๐ง ๐ง๐๐ ๐ฅ๐ข๐๐ย
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You will manage all aspects of the Customer Journey to ensure that our mission to honour our clientโs lives, values, and self-esteem through creative, beautiful imagery is achieved consistently and to the highest standards.ย
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๐ช๐๐๐ง ๐ช๐๐๐ ๐ฌ๐ข๐จ ๐๐ ๐๐ข๐๐ก๐?ย
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โข Achieving daily and weekly sales KPI targetsย
โข Taking care of incoming enquiries via email and phoneย
โข Qualifying customers to maximise salesย
โข Following-up until you have met the customer's needs and booked them in for a portrait sessionย
โข Building relationships with clients and managing feedback to ensure a great Viva! experience
โข Creating a welcoming and safe environment for clientsย
โข Contributing to a happy, healthy and sustainable workplace culture
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ย ๐๐ซ๐ฃ๐๐ฅ๐๐๐ก๐๐ ๐ฅ๐๐ค๐จ๐๐ฅ๐๐ย
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โข Minimum one year experience in Customer Service and Sales with a proven record of success.ย
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๐ข๐ง๐๐๐ฅ ๐ฅ๐๐ค๐จ๐๐ฅ๐๐ ๐๐ง๐ง๐ฅ๐๐๐จ๐ง๐๐ฆย
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โข To be self-motivated with high energy levelsย
โข Ability to work well individually and also in a teamย
โข Customer service champion with exceptional communication and interpersonal skillsย
โข A genuine care for peopleย
We are excited to hear from you!ย
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To apply, please provide your resume and cover letter explaining why you would be a great fit to join our teamย - APPLY NOW!
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To see more about our company, check us out at www.https://www.vivaphotography.com.au
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**Only short-listed applicants will be contacted**ย
Summary of role requirements:
- Looking for candidates available to work:
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Afternoon, Morning
- Friday: Morning, Afternoon
- Saturday: Afternoon, Morning
- 1 year of relevant work experience required for this role
- Work visa can be provided for this role
- Expected start date for role: 14 May 2024
- Expected salary: $28 - $30 per hour
