Company

Mosman CouncilSee more

addressAddressSydney, NSW
CategoryCustomer Service

Job description

  • Exciting job opportunity to work across the full range of Customer Service 
  • Join a close-knit and supportive team at a progressive lower north shore council  
  • Full-time permanent opportunity with a Rostered Day Off every 3 weeks  
  • Total package from $65,356 to $84,445 pa incl. super, 35 hours per week  

About Council and its Culture

 We offer diverse and rewarding work with a range of benefits including:  

  • Travel Subsidy Program 
  • Tertiary Assistance  
  • Access to Fitness Passport  
  • Genuine work life balance  

Additionally, our staff can deliver on initiatives that have a tangible impact on the daily lives of residents. 

About the Team and the Role

 The team you will join is welcoming and knowledgeable and ready to collaborate to continually improve our systems and processes.  

In this role you will provide a high level of Customer Service at Council’s Customer Service Desk and Contact Centre on a rotating basis, promoting these as focal points of contact for resolution and customer enquiries. 

Your day to day involves liaising with internal staff to resolve problems, obtain information and to action tasks. You will assist with liaising with all areas of Council to ensure all customer enquiries are resolved in a timely
manner.  

 About You

 To be successful in this role you will have demonstrated experience in delivering quality Customer Service and contact centre operations, as well as office administrative duties.  

You will have excellent communication, conflict resolution, negotiation and problem-solving skills, with the ability to build and maintain relationships with customers.  

In addition to the above, you will also hold a valid First Aid Certificate or willingness to obtain.  

How to Apply 

 If you enjoy diverse work where no day is the same, apply now! You will be able to find out more about the role and access Position Description.
 

All enquiries regarding this position will remain private and confidential and can be directed to Katherine Day, Manager Customer Service on 9978 4203.  

 
Interested, like to know more? Please go to the Careers at Council page of our website at https://mosman.nsw.gov.au/council/employment 

Applications close: 11:30pm 4 June 2024 

Mosman Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
 

Mosman Council is committed to creating safer communities for children and young people. 

Refer code: 2236084. Mosman Council - The previous day - 2024-05-22 16:55

Mosman Council

Sydney, NSW
Popular Customer Service Officer jobs in top cities
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Customer Service Officer - Hybrid

Ppg Industries

Eastern Creek, NSW

just now - seen

Permanent Part Time Customer Screening Officer - Sylvania

Bay Audio

Sylvania, NSW

just now - seen

Permanent Part Time Customer Screening Officer - Salamander Bay

Bay Audio

Salamander Bay, NSW

just now - seen

Customer Service Officer | Gosford

Compass Housing

Gosford, NSW

just now - seen

Customer Service Officer

Westpac Bank

Grafton, NSW

just now - seen

Customer Service Officer

St George Bank

Gosford, NSW

32 minutes ago - seen

Customer Service Officer

Westpac Bank

Gosford, NSW

47 minutes ago - seen

Customer Service Officer - Fantastic entry level opportunity

Police Bank

Surry Hills, NSW

52 minutes ago - seen

Technical Records Officer

Qantas Airways

Mascot, NSW

an hour ago - seen

Customer Service Officer

Capital Smart Repairs

Lansvale, NSW

an hour ago - seen

Trainee Customer Service Officer

Capital Smart Repairs

Brookvale, NSW

an hour ago - seen

Office All Rounder / Customer Service

Vettech Australia Pty Ltd

Seven Hills, NSW

4 hours ago - seen

Ramp Officer and Customer Service Officer - Dual Role in Albury!

Star Aviation Services

Albury, NSW

5 hours ago - seen

Customer Service Officer - Part Time

Wow Recruitment

Ingleburn, NSW

5 hours ago - seen

Customer Service Officer | Entry Level Role

Citrus Group

Rhodes, NSW

5 hours ago - seen

Customer Service Officer - Hurstville (Part-time)

Hcf

Hurstville, NSW

5 hours ago - seen

Customer Service & Admin Support Officer

Regional Development

Dubbo, NSW

5 hours ago - seen

Customer Support Officer 0333

Intereach

Deniliquin, NSW

5 hours ago - seen