AddressSenior Risk Officer
- Salary: Clerk Grade: 9/10, base salary starting at $120,859 - $133,183 plus superannuation and leave loading
- Employment Type: Ongoing, full time opportunity
- Hybrid working arrangements available
- This role sits within the Enterprise and Business Operations Division in the Risk, Compliance and Continuity team
About the team:
An exciting ongoing opportunity has arisen for a Senior Risk Officer to join the NSW Telco Authority, a rapidly growing part of Digital.NSW within the Department of Customer Service.
Your day-to-day:
- Organise and facilitate regular meetings, workshops, and consultation sessions with representatives across the organisation as well as internal and external stakeholders to ensure appropriate identification, assessment, and recording of risks and issues.
- Act as primary point of contact and subject matter expert on matters related to business and enterprise risk and issue management, including providing support and advice to stakeholders during identification, implementation, assessment, and review of risk controls and treatment plans.
- Review risk information provided by stakeholders for accuracy, completeness, and appropriateness, including progress in implementation of agreed treatment plans, while supporting stakeholders with advice and training where needed.
- As part of the risk management team, support the development and implementation of risk management tools, processes, and systems, and actively contribute to continuous improvement and the establishment of an appropriate risk culture.
- Coordinate the activities of the organisation's risk, compliance and continuity workshops and support the development and implementation of the risk management program of work.
- Actively participate in the development and facilitation of risk training and awareness programs to embed risk management across the organisation.
- Contribute to regular reporting to internal and external stakeholders on matters related to enterprise and business unit risks and issues to
- Support the response to priority enterprise or business unit risks, issues, or incidents
To be successful in this role, you will demonstrate:
- Exceptional stakeholder and relationship management skills to build strong collaborative partnerships.
- Excellent communication skills with the ability to succinctly convey complex ideas and issues to influence optimal customer outcomes
- Proven experience in analysing to understand organisational context
- Strong work ethic with a can-do attitude to work to tight deadlines
- Prior experience working in a risk environment/role
Salary Grade 9/10, with the base salary for this role starting at $120,859 base plus superannuation
For enquiries relating to recruitment please contact Katerina Xenos via **************@customerservice.nsw.gov.au.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Wednesday, 19th June 2024 at 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via **************@customerservice.nsw.gov.au or 02 9494 8***.
For more information, please visit:
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