Customer Service Officer (Automation Company - Junior To Mid Level Position)

Exciting & challenging positon. Working closely with internal PMs, and trades professionals. Provide technical & financial proposals.

Client:
Leading global provider of industrial, automation equipment used in the FMCG, mining, and renewables sectors.
Offering superior engineering and home-grown Australian craftsmanship, their products are built to last and offer outstanding performance.
Strong focus on quality Customer Service, their products are represented in many countries. They have an immediate requirement for a Customer Service Officer within their internal sales team.

Key Responsibilities

• Work with a team of Customer Service, Sales & Engineering professionals.
• Provide technical and financial proposals based on customer requirements.
• Respond to all inquiries promptly from Customers, expressing an interest / wanting to purchase or lease a product.
• Manage inbound telephone calls, and emails, professionally and in a friendly manner.
• Meet and greet customers that come to the site efficiently and courteously.
• Provide administrative support for materials and deliverables.
• Manage relationships with already existing stakeholders.
• Learn NetSuite Software and other ERP systems.

The right candidate will have:

• Positive “can do” attitude.
• Excellent communication skills, written & verbal.
• Ability to solve a solution to a problem type of mindset.
• High attention to detail.
• Ability to work autonomously as required but also have a cohesive attitude towards the team.

If you would like to discuss the position, please send your CV via the apply link. Or for other opportunities check out www.nextdayrecruitment.com.au
NDR is a leading manufacturing recruitment specialist in Australia. We offer a full range of permanent, contract, and consultancy recruitment solutions to a number of Australia's and Asia Pac's leading engineering companies.
Your People For Tomorrow. Right First Time.
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