Address
Form of workReception/Administration position
Permanent 2 days per week
About us:
Relationships Australia WA is a leading provider of relationship support services to the West Australian community with professional and highly motivated staff.
About the role:
We are looking for an experienced Customer Service Officer with a positive attitude to join our team at Mandurah. It is a permanent 2-day per week role (Mon 9 – 5 and Tues 12 -8) offering a competitive salary with the opportunity of salary packaging.
Key responsibilities include:
- Being the first point of contact to greet clients and answer incoming calls
- Scheduling appointments
- Invoicing, billing and receipting payments
- General administrative tasks to assist the smooth running of the location.
Skills and experience required include:
- Excellent communication skills for face-to-face and phone customer liaison
- Ability to work effectively in a busy environment, handling multiple simultaneous demands with a high level of accuracy
- Advanced computer skills including competent use of Microsoft Office, CRM customer database and telephone system
- Ability to work cooperatively within a team and independently as required
- Provide general administrative support within the policies and best practice to ensure the continued delivery of high-quality services
Application instructions:
- A cover letter addressing the required skills and outlining your suitability for the role
- A current resume with 2 current professional referees
- Send both documents via SEEK
- Closing date for applications is Friday 16th February 2024 cob.
For further information please contact Deb on 08 6164 05***or via email ***************@relationshipswa.org.au
Relationships Australia WA is committed to being a 'Child-Safe' organisation and expects all staff agree to our Children and Young People Safety and Wellbeing Policy and Child Safe Code of Conduct. Appropriate rigorous reference and background checking will be undertaken, including a Working with Children Check (where applicable), police record and identity check. We are committed to the safety and empowerment of all children, including those with a disability and from Aboriginal or Torres Strait Islander and culturally and/or linguistically diverse backgrounds.
