Customer Service Officer

Steel fabrication business seeking a Customer Service Officer. Full-time permanent position 65K-70K - Eastern suburbs

About the role
A reputable steel fabrication company is currently seeking a Customer Service Officer to join our tight-knit team at the Bayswater branch where you will be working closely with sales and operations to deliver an outstanding customer experience. This position would be a suitable opportunity for someone looking to build on their existing customer/sales experience.
Hours for this role are Monday to Friday 7:00AM - 3:30PM- additional hours sometimes required.
Your responsibilities:

• Customer enquiries and sales, over the phone and at the front counter
• Trouble shooting customer sales queries and questions
• Upselling and providing quotes to customers
• Sales data entry, general invoicing, administration, purchasing and inventory control.
• Dispatch and production planning with guidance.

About your experience
We are looking for someone who is Customer Service focused, has a high attention to detail and who thrives working in a fast-paced friendly environment.
You will also have:

• Experience in a similar phone-based Customer Service role.
• The ability to build relationships with a diverse range of clients.
• Excellent verbal and written communication skills
• A can-do attitude and a strong desire to learn and develop your skillset.
• Team player and can multi-task well

To apply for the role, submit your CV and a brief cover letter expressing your motivation and key attributes for the role.
Call Sharon for a further confidential chat - 0483 940 373.
You must have the right to live and work in Australia to apply for this job.