Address
Form of workCustomer Service Officer/Administration Assistant
- Looking for variety and job satisfaction?
- A passion for Customer Service?
- Thrive in a team based environment
This is a hands on role and will involve providing efficient, accurate and timely service to our clients as well as dealing with daily proactive administrative duties. It is essential that you are self-driven and attentive to details as this position will be involved with:
- The answering and distribution calls received
- Customer service
- Web training (as relative to our processes)
- Assistance with promotions, events and other sales functions
- Sales reporting (system generated documents)
- Ensuring all billing is actioned and updated
- Manage and maintain all up to date information in the company operating system
To be successful in this role, you will need to possess the following:
- Previous experience in a Customer Service environment
- A great attitude
- A person who takes responsibility for their own performance
- Excellent communication skills
- Office and data entry experience
About Grace Group
The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia’s largest independently owned company in our field. With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.
