Address
Form of workADMIN AND CUSTOMER SERVICE SUPER STAR APPLY WITHIN - 18 hours per week!
Guardsman Self Storage has been in operation since 1984. With over 600 Storage units, including a temperature-controlled zone, it is the premier single site storage business in WA.
We are seeking an office administrator/Customer Service Officer on a part time basis at our self storage facility in Myaree. The right candidate will be employed to support the day to day operations of the site.
Working in a small team at a family owned business, we pride ourselves on a customer focused approach and exceeding our clients’ expectations.
We want you to bring your friendly personable attitude, client orientated thinking, and keen attention to detail to the role.
Consistent hours and shifts will be allocated with extra hours required for backup coverage for staff on annual/sick leave.
General operational hours at the facillity are Monday- Fridays 8:30am-5:30pm and Saturdays 9am-5pm.
We are offering flexibility to the right candidate in shifts and days you will be rostered, but the shift times are usually as follows:
Full day shift times are 8:30am-5:30pm (or Saturday 9-5)
Half day shifts either AM or PM are 8:30am - 1pm or 1pm - 5:30pm
Minimum commitment from you on a regular basis is 13.5 hours. The maximum hours currently available (not incuding extra hours for cover shifts and subject to change) would be approximately 18 hours per week.
You must be available for one (as a minimum) or two saturdays a month.
The position will include, but not be limited to the following tasks:
- Provide a high level of Customer Service at all times
- Answering all enquiries via various platforms
- Identify potential leads and convert to a sale
- Data entry into our Storman Software System
- Tracking stock levels
- Maintain a neat and tidy facility
- Reporting to the General Manager
- If you are experienced in marketing or socials you can provide assistance in these areas, but they are not essential to the job role
- If you have XERO experience you can provide assistance in these areas, but they are not essential to the job role
Essential Criteria:
We’re looking for candidates with the following skills and experience:
- Minimum 12 months experience in a similar role relating to retail, storage, admin or small business with excellent Customer Service skills
- Strong communication skills
- Intermediate to advanced computer skills
- You must have a strong ability to work autonomously, part of a team and consistently complete tasks set
- Motivated and with a positive attitude
- The ability to follow instruction but also problem solve if the need ever arises, with full support of Management
- Available to work 18 hours across Monday-Saturday
- Minimum one Saturday a month, ideally 2.
What you will receive:
- Friendly small team environment
- Ongoing support and training
- Competitive renumeration
- Parking on site
- Plenty of food vendors locally
- Discounted storage and packing supplies if needed
- Work life balance
- Low stress workplace with potential for longevity within the business for the right candidate
Thank you agencies, but we have this one under control.
Repeat applicants need not apply.
To apply, please send your CV with a cover letter addressed to the General Manager, Melinda.
List the job criteria above and your suitability to the job role in the cover letter. Applications sent without addressing your relative experience to our essential criteria will not be reviewed.
Immediate start for the right candidate. We cannot wait to hear from you.
www.guardsman.com.au
