Customer Service Officer

Role:

Bambach Wires & Cables are an Australian based manufacturer of low voltage electrical cables. We are currently seeking a Customer Service Officer to join our Victorian Team, located in Dandenong. In this role you will primarily service existing customers as well as develop new customers, whilst providing support to External Representatives.

Key Responsibilities:

Provide Customer Service including answering incoming calls and emails in a timely and professional manner.
Processing customer purchase orders and assisting in the preparation of customer quotations and tenders.
Monitor and manage customer orders through to dispatch by liaising with production and other departments within the company.
Provide support for external sales representatives.
General office duties.

Key Competencies:

Experience in a similar Customer Service role.
Proficiency in learning a product range quickly.
Good organizational and time management skills.
Solid computer literacy.
High level of accuracy and attention to detail.
Ability to work in a small team environment.