Address
Form of work- Work with high-profile stakeholders
- Easy to fill timesheet and option for Real-Time Remuneration
- Attractive hourly rates and variable contracts available
flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details.
About the role:
- Open position across Brisbane
- Full-time hours
- Jobs are in urban locations and close to public transport: Elizabeth St location
- Easy to fill timesheet, on-time weekly payment, and option for Real-Time Remuneration
AsCustomer Service Officer, your responsibilities will include:
- Answer incoming calls and respond to email correspondence in a fast-paced environment
- Display intermediate computer literacy skills and the ability to follow a process/script
- Build strong relationships with new and existing customer
- Process and track orders, and assist clients with transactions and inquiries
- Work effectively as part of a team environment to achieve own and team objectives
- Manage time and organise own workload against performance expectations
- Ensure all administrative compliance requirements, data entry and an efficient client engagement journey are met.
Requirements:
- 1 year of call centre or inbound or outbound call experience is needed to apply.
- Ability to work under pressure in a highly agile and fast pace operational environment.
- Solves problems while following a clear set of guidelines and rules.
- Demonstrates resilience and calm when dealing with complaints or challenging situations.
- Professional demeanour with a high level of integrity.
- Experience working in a call centre environment is desirable but not necessary.
We are looking for a Customer Service superstar with excellent communication skills and a proven ability to communicate effectively and sensitively with a diverse range of people.
Join the Hive and expand your opportunities: Apply once, access many.
As a flexhive member, enjoy benefits like 50+ retail savings, preferred super fund rate, and access to our learning platform (coming soon!). By joining our talent pool, you'll be considered for multiple job opportunities.
Our 4-step process:
- Submit Application
- Complete Work Preference Survey
- Virtual Face-to-Face Interview
- Onboarding Training
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flexhive by Hudson opens a world of flexible jobs at your fingertips. We employ 100+ staff, pay over 1200 temps in Australia & New Zealand and grow weekly.
flexhive is part of Hudson Recruitment Group, one of APAC's most prominent independent recruitment agencies.
Join us on Insta: @hiflexhive
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By applying, you accept to receive a follow-up email and text message to enter our qualification process.
