Company

Hays RecruitmentSee more

addressAddressVictoria
CategoryCustomer Service

Job description

Customer Service Representative

Your new company 
You’ll be working for one of Australia’s trusted logistics and freight management solutions providers since the late 90s. Today, they are currently one of the nation's fastest growing logistics specialists, supporting close to 100 leading brands across multiple sectors, through Australia and other international countries.
Your new role 
Key Duties & Responsibilities will include

  • Dealing with a range of customers, couriers, and key stakeholders, which combines a few inbound and outbound calls as well as significant email communication.
  • Provide regular informative updates for all open enquiries.
  • Investigate issues and promptly escalate and collaborate with the Customer Service Management and Account Management team to proactively resolve freight issues.
  • What you'll need to succeed 

  • Experience in freight & logistics is highly desirable.
  • Previous Customer Service experience
  • A bubbly personality
  • Excellent verbal and written communication skills
  • Strong problem-solving skills
  • Strong computer skills, including multiscreen navigation
  • Salesforce preferred but not essential 
  • What you'll get in return 

  • Fun and supportive environment
  • Ping pong table on site
  • Team lunches, competitions, and functions
  • Parking on-site
  • Genuine career opportunities
  • Flexibility for 1 day hybrid once completing training
  • What you need to do now 
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to **********@hays.com.au or call us now on 03 9604 9***. I also have additional Customer Service roles, so please get in touch if you think this role isn't quite what you're looking for. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
    #2866776

    Refer code: 2292168. Hays Recruitment - The previous day - 2024-05-27 05:55

    Hays Recruitment

    Victoria
    Popular Customer Service Representative jobs in top cities
    Jobs feed

    Maintenance Planner/Scheduler

    Compass Group

    Brisbane Airport, QLD

    St Peters Clyde North| Barista| PT

    Compass Group

    Frankston, VIC

    Assistant - Catering

    Compass Group

    Toowoomba, QLD

    IT Support

    Compass Group

    Cannon Hill, QLD

    Store Manager - Bondi Junction

    The Body Shop

    New South Wales

    Competitive

    Corporate Access Senior Manager, VP

    Citi Group

    Sydney, NSW

    Assistant Store Manager, Eastgardens

    Singtel

    Australia

    Competitive

    Client Services Officer (Financial Planning)

    Accountinghq

    Moonee Ponds, VIC

    Paediatric Occupational Therapist / Speech Therapist

    North Coast Kids Ot

    Grafton, NSW

    Advanced Occupational Therapist /Physiotherapist Primary Contact Hand Therapy

    Metro South Health Service

    Eight Mile Plains, QLD

    Share jobs with friends

    Customer Service Representative

    Hafele

    Dandenong, VIC

    15 hours ago - seen

    Customer Service Representative

    Veritas Recruitment Essendon Partnership

    Melbourne, VIC

    15 hours ago - seen

    Customer Service Representative

    R & J Batteries

    Bayswater, VIC

    16 hours ago - seen

    Customer Service Representative

    Select Aust Sydney

    Campbellfield, VIC

    18 hours ago - seen

    Receptionist & Customer Service Representative - Textile Mill

    Loomtex

    Breakwater, VIC

    18 hours ago - seen

    Customer Service Representative - Viva Energy Retail Sale

    Coles Express

    Sale, VIC

    2 days ago - seen

    Customer Service Representative

    Ultimate Cleaning Concepts

    Cranbourne, VIC

    2 days ago - seen

    Customer Service Representative

    Key Business Advisors

    Geelong, VIC

    2 days ago - seen

    Customer Service Representative - Hamilton

    Graincorp

    Hamilton, VIC

    2 days ago - seen

    Customer Service Representative

    Randstad

    Campbellfield, VIC

    2 days ago - seen

    Customer Service Representative

    Aidacare

    Geelong, VIC

    2 days ago - seen

    Customer Service Representative - Geelong West - Full-Time

    Commonwealth Bank Of Australia

    Melbourne, VIC

    2 days ago - seen

    Customer Service Representative - First Aid Kits - Multiple roles

    St John Ambulance Vic

    Melbourne, VIC

    2 days ago - seen

    Customer Service Representative Opportunities

    Kogan.com

    Melbourne, VIC

    2 days ago - seen

    Customer Service Representative (Full-time)

    Fs.com Pty Ltd

    Dandenong, VIC

    2 days ago - seen

    Casual Customer Service Representative

    Found Space Trading Pty Ltd

    Vermont, VIC

    2 days ago - seen

    Customer Service Representative

    Superior Food Services

    Reservoir, VIC

    2 days ago - seen

    Customer Service Representative

    Smith & Nephew

    Permanent

    West Melbourne, VIC

    4 days ago - seen