· Leading transport & logistics company· Full time permanent role - immediate start· Smithfield location - onsite roleGreat opportunity to join a highly reputable and successful logistics company, working within their Customer Service team. Full training is provided for the right person. You will enjoy team work, problem solving and will be database savvy.Responsibilities
- Inbound and outbound telephone call handling
- Booking and organising transport around Australia
- Processing orders and transport through CRM Salesforce
- Actioning and responding to customer enquiries via phone and email
- Processing customer orders accurately and to tight deadlines
- Problem solving and handling queries in a professional and efficient manner
- Day to day administration and Customer Service duties using Translogix software system